Business Process Design & Improvement Manager

Cox Communications
$90,100.00 - $150,100.00 / yr
parental leave, paid time off, paid holidays, sick time, 401(k)
United States, Kansas, Wichita
901 South George Washington Boulevard (Show on map)
Apr 16, 2025
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS : Responsible for process and tool efficiency across supply operations Works with supply chain, finance, operations, product, marketing and sales leaders and SME's to understand current state process, procedure, policy, and technology Understands supply chain and boundary partner KPI's/metrics/business drivers, identifies impacts to each, and develops effective change management plans to mitigate risk and optimize benefit Researches best practices within and outside the organization to establish benchmarks and identify opportunities for improvement Performs business analysis to identify and quantify/qualify opportunities Works with supply chain leadership, boundary partners, and program/project management teams to prioritize efforts, identify resources, and plan work Ideates and collaborates with supply chain and boundary partner SMEs and leaders to develop and recommend process improvements and/or new process additions Develops detailed business case documentation including short and long-term costs and benefits, and overall ROI Partners with IT organizations to prioritize initiatives and develop technology roadmap Capable of establishing broad networks within the organization and effective leverage their network to advance supply chain strategic and operational initiatives Produces, organizes, and stores process/procedure/policy documentation for use by the supply chain operations and boundary partner team in accordance with supply chain and CCI policy Proactively looks for and understands the implications and applications of emerging technologies, major industry shifts, and other technical and non-technical macro business environment changes Delivers effective presentations to executive leadership explaining recommended solutions and benefits Works supply chain performance metrics team to enhance or implement new executive and operational reports and dashboards Performs post-mortem reviews to quantify benefits received from process, procedure, or policy changes QUALIFICATIONS AND EXPERIENCE: Minimum Bachelor's degree in a related discipline and 6 years' experience in a related field.(e.g. process improvement, supply chain, telecommunications, etc.) The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field Demonstrated problem solving and analytical thinking skills Proficient in using Microsoft Word, Excel, and PowerPoint. Strong ability to organize, analyze, interpret, and disseminate information. Must possess an internal service orientation and work collaboratively. Track record of effectively partnering with cross-functional teams in organizations. Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization Preferred Warehouse Management, Planning, CPE Operations experience ERP and database applications experience BS/BA degree in related discipline strongly preferred Prior experience in management role preferred or leading projects Green Belt/ASQ certification preferred USD 90,100.00 - 150,100.00 per year Compensation: Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. About Cox Communications Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.