Academic Support Coordinator

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State Harrisburg is seeking applicants for the position of Academic Program Coordinator. This position will collaborate with faculty, staff, and students within an academic unit or department to ensure the effective development and delivery of courses; responds to program inquiries from students or prospective students; recommends solutions related to university policies, procedures, and systems; evaluates and prepares student and course data related to degree requirements, academic actions, course section attributes and scheduling; monitors program budget and financial activities; coordinates and plans program related events including orientations, receptions, and workshops; provides consultation and interpretation on academic and records policies. This is a FTE position at 83.3%. Penn State benefits are included.

Responsibilities:

• Communicate with faculty, staff, advisers, parents, and students; respond to inquiries related to individual courses, degree requirements, or the overall academic program

• Prepare and maintain student files; monitor graduation requirements; assess and track degree audits and ensure accuracy of degree requirements

• Facilitate the process for reviewing requests and updating student course/program changes; process grade change forms, add, drop, and registration forms

• Collaborate with faculty and department leadership to forecast course/certificate enrollment; retrieve, compile, and analyze course data; assess classroom space and instructor requirements; plan, schedule, and finalize sections, classrooms, and exams; respond to course availability and enrollment inquiries; order textbooks

• Coordinate and implement policies, procedures, and activities pertaining to student records across a department or assigned academic program

• Coordinate scholarship, assistantship, and fellowship data and funds; prepare award letters, notify donors, monitor expenses, and prepare and analyze financial reports; assign and monitor teaching assistant class assignments

• Communicate with students to promote program-specific opportunities, including workshops, organizations, internships, and career development opportunities; collaborate with faculty and program staff to develop marketing materials

• Prepare, review, and submit faculty senate petitions

Other Responsibilities:

• Coordinate faculty affairs processes including promotion and tenure, sabbatical leave, and non-tenure track promotions; prepare, track, and submit review documents; consult faculty on processes and procedures in order to facilitate timely submissions and ensure compliance with academic policies

• Plan and coordinate events including orientations, summer days, prospective student visits, open houses and other program events; arrange volunteer schedules for events

• Monitor program budget including tracking purchases, approving expenditures, and generating financial reports

• Create and maintain databases; compile academic data and prepare reports for department leadership related to enrollment data, student progress and experience, and accreditation information

• Coordinate student rating surveys

• Assist with department or program website; review content and ensure that information is accurate

• Coordinate and plan graduation receptions; assist with logistics including venues, invitations, and itineraries

• Coordinate the hiring process for program part-time employees

Education:

The salary range for this position, including all possible grades is:

Salary Structure - additional information on Penn State's job and salary structure.

CAMPUS SECURITY CRIME STATISTICS: