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Mortgage Closer/Processor

The Bank of San Antonio
$45,000.00 to $60,000.00
United States, Texas, San Antonio
May 20, 2025
Job Type Full-time Description Closer duties - Responsible for preparing all loan closing documents and ensuring that they are accurate while delivered timely Communicate with all stakeholders involved in the closing to gather information, answer questions and resolved issues Coordinate proceedings in the close process to include title companies, borrower and lender and maintain precise closing schedules Processor duties - Ensure compliance with state and federal regulations as well as with internal processes and audits Ensuring all terms of the loans are met and work to resolved outstanding conditions required to fund the loan Explains the differences between and approval requirements of various types of mortgages; prepares and presents a lending package based on client specifications. Assists clients with completion of mortgage applications, inspecting completed documents for accuracy and thoroughness. Reviews loan applications, gathers credit histories and reports, and assesses applicants capacity to repay and default risk. Provides ownership of the file from start to finish, by assessing potential risks, identifying potential, challenges and providing resolutions problems before escalating to the direct report. Reviews new loan submissions within 48 hours of assignment, and contacts customer by phone and email to provide assurance the loan is processed. Utilizes the company disclosures, documents, and other pertinent reference material to ensure closing of the file within 5 days of receipt. Returns any incomplete loans back to Production Associate with explanation of any incomplete or incorrect information. Sets expectation with client by providing direct communication to facilitate timeliness of non-processed. This may include requesting documentation and information needed for loan submission to Underwriting. Ensures that projected closing deadlines are met by verifying that all documents are compiled and processed as they are received. Oversees input of final and validated information Submits complete loan file to Underwriting to obtain loan approval. Clears any conditions that require communication to the Client, title companies, appraiser, employers, surveyors, etc. Manages responses to incoming communication and provides status updates by end of business day. Directly manages communication with upset clients. Initiates all communication to Borrowers and Agents to guide them through the file management process. Must maintain excellent attendance. May perform other duties as assigned. Requirements High school diploma or equivalent with a minimum of four years' experience in the mortgage industry. Mortgage industry experience preferred. Must have working knowledge with FHA/VA/USDA/Conventional loans. NMLS eligible Must be proficient in all Mortgage specific systems, Word, Excel and Outlook applications Must be able to work 40 hours a week during normal business hours. Excellent interpersonal and customer service skills. Must be results oriented with a strong sense of urgency. Must be organized and detail oriented. Must have a positive attitude and maintain professionalism. Must be dependable, self-motivated and require minimal supervision Salary Description $45,000.00 to $60,000.00