Patient Account Specialist

TEKsystems
$18.50 / hr
life insurance, sick time, 401(k), retirement plan
United States, Missouri, St. Charles
Apr 17, 2025
Description The Patient Account Specialist (Early-Out) provides customer service and collection services to Early-Out clients, patients, and guarantors. This role involves reviewing, following up, and resolving patient account balances while adhering to client policies and procedures. The specialist must have a thorough understanding of FDCPA, FCRA, and HIPAA regulations. * Review and Evaluate Accounts: Assess assigned account files for appropriate collection actions. * Manage Workflows: Optimize time and workflows to maximize recoveries and ensure satisfaction. * Negotiate Payment Plans: Work with patients, guarantors, insurance companies, and third parties to arrange and monitor payment plans. * Process Payments: Prepare and process patient payments using client systems. * Research Insurance Eligibility: Verify debtor insurance eligibility and perform skip tracing as necessary. * Obtain Documentation: Gather necessary documentation for accounts considered for insurance filing or litigation. * Additional Duties: Perform other tasks as required or directed. Qualifications: * Experience with Meditech (EMR System) preferred * Ability to handle high-call volume environment; 100+ calls/day * Insurance verification experience (Medicare, Medicaid, and Commercial Payers) * Medical Collections experience preferred Hours: Monday-Thursday, 8am-5pm, Friday 8am-4:30pm Pay and Benefits The pay range for this position is $18.50 - $18.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Saint Charles,MO. Application Deadline This position is anticipated to close on Apr 23, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.