Principal Risk Specialist

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses, and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas, and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work.

The Enterprise Compliance Governance Training team within Compliance is seeking a collaborative, analytically focused risk management professional to join our team. As a Principal Risk Specialist, you will work in a strong team environment to deploy Mandatory Compliance training through a Learning Management System (LMS) to associates across the Capital One Enterprise. We are searching for an individual who is very comfortable using Google Suite of applications and Risk Management methodologies in service of the governance structure of the Training element of the Compliance Management Program. The Principal Risk Specialist will be responsible for working with business partners to identify process enhancements to create efficiencies, maintain program methodology, collect and analyze data, and measure the effectiveness of governance processes. This role requires highly motivated Risk Management professionals with excellent organizational and communication skills.

General Responsibilities:

Provide day to day oversight of multiple processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls.

• Identify process improvement opportunities and implement them through collaboration with other groups such as the Risk office and management; make final recommendations for approval on changes.

• Ensure document and change control management standards are adhered and maintained consistently; including quality assurance across all L3 processes.

• Identify Enterprise Compliance Training Plan implementation risks, take appropriate risk mitigation and escalate as necessary.

• Drive containment and remediation of process breakdowns including root cause analysis.

• Coordinate and conduct data validations of end-to-end processing outcomes and actively lead problem-solving exercises.

• Support change control efforts at the process level to ensure impacts are appropriately assessed, documented and implemented.

• Build deep subject matter expertise on existing and future learning platforms to inform innovation agenda.

• Perform analysis and provide recommendations; Take results and data to help management and customers understand implications and determine next steps.

• Communicate and report on results of assessments, process outcome and issue management

• Collaborate on larger initiatives. Participate in cross-functional project teams, including projects driven by other parts of the organization, to provide input, and partner with groups on execution efforts.

• Support audit, exam, and testing initiatives as needed.

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 4 years of Compliance, Audit, or Risk Management experience

• At least 2 years of experience using Google Suite including Google App Script

• At least 2 years of Financial Services experience

Preferred Qualifications:

• Bachelor's Degree

• Process Management, Project Management or Risk Management Certification

• 1+ years of experience working with a Learning Management System (LMS)

• 3+ years of experience in Project Management, Process Management, or Relationship Management

• Proficient in use of query and data visualization tools like Tableau

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).