Catering Sales Coordinator

University of Wisconsin Madison
$57,000 ANNUAL (12 months)
United States, Wisconsin, Madison
21 North Park Street (Show on map)
Apr 17, 2025
Job Summary: University Housing is looking for an experienced individual to join our Dining & Culinary Services management team! The Catering Sales Coordinator for Housing Catering will be the primary contact between clients and the catering operation. This individual will need to be an effective communicator with excellent organizational skills. The successful candidate will need to communicate with various stakeholders both internal and external, and be the primary point of contact for our catering clients. Responsibilities: Creates an exceptional customer service experience in all service areas. Monitors a team that provides direct customer service, maintains effective working relationships with clients, and communicates catering's detailed event plans to clients. 40% Plans daily catering operations and schedules staff and services as necessary 20% Implements standards for food quality and presentation, customer service, operations, and sanitation for all catered events 20% Serves as primary contact for event day coordination and where event management presence is needed, serves as primary lead 20% May supervise, coach, and mentor full-time and student staff in their various duties Tasks: Develop and maintain effective working relationships with all catering clients. Develops and maintains effective working relationships with all catering clients, maintaining a high visibility at all assigned events and functions. Drive food delivery trucks to efficiently transport staff and supplies to other units and/or events. Interact with customers while displaying knowledge of food products, allergens, and food safety. Perform duties in a high-volume, dynamic, student residential dining environment. Plans and coordinates daily catering sales operations. Provides support and assists as needed in the implementation of plans and procedures in the event of an emergency. Supervise and lead the work of dining staff and student workers. Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion Education: Preferred Bachelor's Degree in Hospitality, Culinary Arts, or a related field. Qualifications: Required Qualifications: - 2-3 years food service experience in supervisory or lead work environment Preferred Qualifications: - 5 years of dining, catering, or related hospitality experience. - Experience supervising or acting in a team lead capacity. Preference will be given to those who have experience in a catering operation or other culinary setting. - Knowledge of booking/catering software. - Event management experience License/Certification: Required Drivers License - Valid and Meets UW Risk Management Standards Work Type: Full Time: 100% It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location. Appointment Type, Duration: Ongoing/Renewable Salary: Minimum $57,000 ANNUAL (12 months) Depending on Qualifications This is a full-time appointment. The starting annual salary is $57,000 or higher based on qualifications and includes a competitive retirement and benefits package. Additional Information: Schedule for this position is primarily based on catering events and includes frequent weekends and evenings. Schedule alterations as operations and position expectations demand. Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment. How to Apply: Applicants must submit a resume within the online application system. Online applications must be received by 11:55pm on the deadline listed. We are unable to consider incomplete application materials. Applications for this position may be considered for future vacancies in this title within University Housing. Contact: Katie Smart katie.smart@housing.wisc.edu 608-262-6111 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information. Official Title: Catering Sales Coordinator(DS029) Department(s): A85-UNIVERSITY HOUSING/DINING/GRAINGER CATERING Employment Class: Academic Staff-Renewable Job Number: 313927-AS The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.