Systems Administrator - FBI

JOB TITLE: Systems Administrator (Senior)

GOVERNMENT AGENCY: Federal Bureau of Investigation (FBI), Infrastructure Services & Back Office Support (ISBOS)

LOCATION: Onsite Position at the FBI CJIS location in Clarksburg, WV

POSITION TIMING: Contingent on award; expected contract start date June 2025

BENEFITS: Health, Dental and Vision, 401(k), Flexible Spending Account (FSA), 11 Paid Federal Holidays, PTO, education reimbursement

CLEARANCE REQUIREMENT: Candidate must hold an active Top-Secret clearance

ITC Federal is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in information technology and information assurance/security to assist this client in achieving its mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

ITC is seeking an experienced Senior Systems Administrator to join our team supporting the Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) Division. This key role will involve managing and optimizing system administration processes, mentoring junior administrators, and ensuring the seamless operation of critical applications and network systems.

As a Senior Systems Administrator, you will be responsible for installing, configuring, upgrading, and patching network, monitoring, and logging applications. You will troubleshoot complex system and application issues, ensuring high performance and security across the infrastructure. You will work closely with stakeholders to assess future system needs, scale infrastructure, and ensure compliance with industry regulations and standards.

This role also includes managing and enforcing application security policies, providing user access controls, and responding swiftly to any application-related outages or security incidents. You will be expected to document network configurations and procedures comprehensively using tools like Jira and Confluence. The ideal candidate will have extensive experience with various operating systems (Windows, Linux, Unix), networking protocols, and cloud technologies, as well as strong skills in scripting (Python, Bash). An active Top Secret clearance is required, with prior FBI program experience preferred.

Manage and mentor junior administrators on application management best practices and providing technical support.
• Evaluate and provide guidance for the selection of applicable network hardware and software vendors.
• Install, upgrade, patch, and configure complex network, monitoring, and logging applications across the organization.
• Monitor application performance, identifying bottlenecks, and implementing tuning strategies to maintain optimal user experience.
• Diagnose and resolve intricate application problems, including integration issues, data inconsistencies, and security breaches.
• Implement and enforce application security policies, manage user access controls, and monitor for potential security threats.
• Forecast future application needs, scaling infrastructure to accommodate growing demands.
• Collaborate with business stakeholders to understand application requirements and align system functionality with business objectives.
• Ensure applications adhere to relevant industry regulations and compliance standards.
• Lead the response to application-related outages or critical incidents.
• Maintain comprehensive documentation in Jira, Confluence, or any other document repository of network configurations, changes, and operational procedures.

REQUIRED:

• Experience: Minimum of eight years working experience with 5+ years of experience in system administration or a related role

• Technical Expertise:
• In-depth knowledge of various operating systems, such as Windows, Linux, Unix, and their administration.
• Strong understanding of networking protocols, network architecture, and network security principles.
• Knowledge of scripting languages, such as Python and Bash.
• Knowledge of Cloud technologies.
• Strong problem-solving and communication skills.
• Team management abilities.
• Experience working in an Agile organization using Scrum, XP, Kanban, and SAFe.
• Security Clearance: Active Top Secret clearance.

DESIRED:

• FBI Program Experience: Prior exposure to FBI IT/Infrastructure programs and operations is highly desirable, as it will allow for a faster integration into the CJIS Division's mission and objectives.
• Bachelor's Degree in Engineering, System Management, Business Administration, or a related field, preferred

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Candidate must be able to function in general office environment.

ITC Federal is an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.