Senior Digital Product Manager - Remote

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

This Senior Digital Product Manager role is responsible for the strategic management of new and existing member self-service scheduling digital products and experiences within Consumer Product Office of UHC. This role will assist in achieving the strategic vision of increasing accessibility to care by being the bridge from consideration to care to obtaining care. Specifically, this position will be responsible for the creation and refinement of strategic and operational business requirements to facilitate development of new capabilities as well as identify and facilitate opportunities to improve our experience performance.This individual is responsible for partnering with cross-channel teams to ensure business objectives, digital delivery, self-service viability, SLA's, stability, and rapid issue management.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Build relationships, understand and articulate stakeholder needs, define roadmap and communicate priorities in order to plan for efficient integration of relevant capabilities into the digital experience
• Holistic understanding of the digital experience and aligned to business priorities to drive efforts forward
• Delivers requirements, performs analysis, and evaluates downstream business, systems, process, and/or organizational impacts
• Keep stakeholders informed of all new digital capabilities that are available and work with the digital product team to build a plan to deliver for the verticals in the future
• Translate business goals and objectives into actionable, value-driven digital strategies that support consumer products
• Knowledgeable of the member digital experience within authenticated UHC digital assets
• Provide internal and external product support of the member experience
• Work with stakeholders to build a process to identify new digital product features
• Remove hurdles that could negatively impact productivity, project timelines or digital member experience
• Provides subject matter expert and operational support to internal business partners
• Partners to create necessary business artifacts (i.e. features, user stories, acceptance criteria)
• Performs all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4+ years of consumer facing product management experience within healthcare or related industry
• Experience working with stakeholders/clients/senior leaders (managing expectations, managing delivery dates)
• Experience working with multi-disciplinary teams comprised of product managers, project managers, design and engineering
• Experience in focusing on user experience and consumer centric
• Experience to drive execution in digital product development and experiences
• General knowledge of current digital web and application standards
• Proven to conduct discovery, define requirements, create and prioritize product features
• Proven strategic thinking and analytical skills, with the ability to translate market insights into actionable product strategiesand requirements
• Proven to define and tracks key performance indications (KPIs) to measure the success of our digital product, iterating based on data-driven insights
• Proven track record of driving results-oriented initiatives with solid communication, influencing, problem-solving and negotiation skills
• Proven comfort and willingness to travel occasionally to UHC offices

Preferred Qualifications:

• Experience managing and partnering with vendors
• Clinical or provider experience
• Demonstrated ability to turn complicated inputs into a clear, communicable vision
• Demonstrated solid ability to absorb and make sense of varying connected pieces to direct decision making
• Agile background

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.