New 
Systems - Administrator
 Quadrant, Inc. | |
 United States, Virginia, Springfield | |
 Apr 18, 2025 | |
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Systems Administrator Springfield, VA Pay From: $50.00 per hour MUST: Experienced Systems Administrator Active TS/SCI Clearance 3+ years of experience Provide support for implementation, maintenance, and incident troubleshooting of IT systems Manage hardware in all stages including unpacking and setup of end user devices Experience with patch management Experience with Virtual Desktop Infrastructure (VDI) Support Services A+ Certification, Security + or other DoD 8570.01M certification Bachelors degree required DUTIES: Provide support for implementation, maintenance, and incident troubleshooting of IT systems Manage hardware in all stages including unpacking and setup of end user devices Resolve IT incidents from cradle to grave, working close with engineering teams and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external to the UDS contract Install application software on end user device workstations via scripted install packages Inventory management of UDS deployed software and end user devices Network and locally attached printers Assist users in accessing and using IT systems Provide user education and training in basic hardware and software functions Create and maintain documentation and SOPs to train new employees Utilization of a ServiceNow based ticketing database to track, update and resolve break/fix incident tickets and in fulfilling new requests submitted and tracked as Demands and RITMs Identify and execute process improvements and other enhancements that improve operational efficiency. Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act". | |