Patient Intake Coordinator, Inpatient - Weekends

Join PrairieCare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At PrairieCare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won't just find a job-you'll discover a fulfilling career path in the mental health field.

If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at PrairieCare. Together, we can make a profound difference in the lives of those we serve!

Hours for this role are either a 0.8 or 1.0 TE working Friday, Saturday, Sunday and Monday

As the AID Patient Intake Coordinator, you will be the first point of contact for patients seeking mental health services. Your primary responsibility will be to handle both external and internal requests for information and services across all levels of care. You will conduct Mental Health Screens over the phone, schedule vital assessments and appointments, and provide essential crisis support. Join us in our mission to provide compassionate care and support to those in need!

• Information and Assessment: Review and assess callers' needs, linking them with the appropriate services and information about PrairieCare.
• Crisis Management: Triage crisis calls, assess safety, and develop safety plans while providing county crisis resources as needed.
• Scheduling: Schedule Admission Diagnostic Assessments and intake appointments for both program and outpatient clinic services.
• Referral Coordination: Facilitate internal and external direct referrals to our services, consulting with physicians as necessary to ensure smooth transitions into our programs.
• Customer Relations: Provide exceptional customer service in line with PrairieCare's policies, ensuring a supportive and informative experience for all callers.
• Online Engagement: Monitor online channels for patient inquiries through our website and follow up with patients as appropriate.
• Needs Assessments: While not the primary function, you may occasionally be asked to complete Needs Assessments to support our patients further.

The nature of this position is highly variable. At times individuals in this role may be asked to complete Needs Assessments. While this is not the primary function of this role, staff may be asked to provide support in this manner.

• Minimum Requirement: High School Diploma or equivalent is required.
• Preferred: Bachelor's degree or two (2) years of applicable experience in the behavioral health field, providing a solid foundation for your role.

• Expertise in Mental Health: Strong knowledge of DSM-5 criteria, with demonstrated interviewing and assessment skills that allow you to effectively evaluate and support our patients.

• Cultural Competence: Oriented and educated in gender, cultural differences, and age-appropriate care for psychiatric and chemical dependency services, ensuring that every patient feels respected and understood.

• Effective Communication: Exceptional communication skills, both verbal and written, enabling you to convey important information clearly and collaborate effectively with clinicians and team members.

• Tech-Savvy: Proficiency in Microsoft Office products, including Word and Outlook, to manage documentation and communication efficiently.

• Adaptability: Ability to smoothly and rapidly shift between dissimilar tasks, demonstrating flexibility in a fast-paced environment.

• Calm Under Pressure: Proven ability to react quickly and calmly as part of a team in volatile and potentially emergency situations, ensuring the safety and well-being of our patients.

• Decision-Making Skills: Strong critical thinking abilities that empower you to make effective decisions while navigating stressful circumstances.

Pay range for this position is $22.06 to $28.84 depending on education and experience.

We are committed to providing competitive and equitable compensation. An individual's pay rate within the posted range is determined by several factors, including skills, experience, education, and market conditions. Additionally, we consider internal equity to ensure fairness within our organization.

Benefit options include:

• Medical/Dental/Vision
• Company paid life insurance
• Paid time off including sick time
• Voluntary Short term and long-term disability
• 401K with company match
• Flexible spending accounts
• Tuition Reimbursement
• Student Loan Repayment

Join Us:

Join us in our mission to provide outstanding support and make a meaningful difference in the lives of those we assist. Your contributions can help shape the future of our care services-apply today!

We are excited to hear about your interest in this opportunity! If you have any questions or need assistance with the application process, please feel free to contact me directly at Melissa Frankman, either via email at mfrankman@prairie-care.com or by phone at 612-446-3357. If you need further support, you are also welcome to reach out to our careers and management team at careers@newporthealthcare.com.

PrairieCare Healthcare is an Equal Opportunity Employer.

PrairieCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with disabilities. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process are encouraged to email accommodations@prairiecare.com for assistance.

Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.

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