Manager Network Engineer

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

The IT Network Manager is responsible for the daily operational support and provisioning of CDW Global Network platforms. Responsibilities also include management and training of staff and ensuring that all platforms are designed, provisioned, and maintained in a reliable and efficient manner and in accordance with CDW's internal and external service level agreements. This role also analyzes the needs of CDW departments and groups and establishes the plans and priorities to develop new or modify existing services, software and hardware.

What you will do:

• Maintain network system integrity and performance by ensuring the design and configuration meet the needs of the entire enterprise.
• Negotiates and procures hardware and software from multiple vendors for new implementations and upgrades.
• Coordinate management of all network systems, directing the efforts of the associated teams, supporting system infrastructure and planning improvements and upgrades as necessary.
• Provide technical and project leadership, systems expansions that scale as needed, upgrades and validation of computer hardware and software ensuring the most effective use of equipment and human resources.

• Provide insight into technical designs to ensure solutions developed are consistent with strategic business plans.
• Provide leadership to individuals on team(s) through coaching, feedback, development goals, and performance management.
• Prioritize, assign and manage department activities and projects in accordance with departmental goals and objectives. Adjust hours of work, priorities and staff assignments to ensure efficient operation, based on workload.
• Provide leadership, guidance and mentoring to technical support team individuals.
• Assess performance, maximize productivity and promote teamwork.
• Develop training programs and provide growth paths. Foster positive employee relations.
• Develop and foster a team atmosphere that exhibits teamwork within the department and with other departments.
• Develop and manage to a plan that promotes a sense of urgency throughout the team when working on projects or tasks with other departments and with our external customers.
• Develop and promote an environment where the department lives and breathes our company's core values.
• Effectively communicate with other departments to determine the network system requirements, develop a plan and effectively execute the plan of the technical support projects.
• In conjunction with the Architecture team, manage the deployment of new technologies and provide direction and supervision of the technical support staff.

What we expect of you:

• Bachelor's degree 7 years' experience as a member of a Network Team responsible for a large-scale environment. Or, 11 years' experience as a member of a Network Team responsible for a large-scale environment.
• 1 year's hands-on management experience of a large corporate networking system.

• Advanced understanding of telecom technologies and administration, Telco configuration and vendor management.
• Must have extensive experience in complex network environments.
• Practical hands-on experience with configuration, optimization, and troubleshooting of other technologies and software applications.
• Solid understanding of Cisco solutions, with the ability to deploy and troubleshoot TCP/IP within a network environment.
• Proven troubleshooting and resolution skills, creative problem-solving and multitasking abilities.
• Possess strong communication skills, verbal and written, with the ability to communicate across all levels of the company.
• Ability and desire to learn new technologies.
• Maintain a high level of dependability and sense of responsibility.

Pay range: $ 133,000 - $ 198,000 depending on experience and skill set
Annual bonus target of 10% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.