TDE Director

Job Description:

Temporary Hire Supporting the SECAR Division

Responsibilities:
1: Develop, implement and continuously improve a forward leaning, engaging and responsive operational communications program with internal and external stakeholders and Red Cross Regions. Serve as the process owner on the implementation and deployment of the appropriate module to achieve desired objectives.
2: Create, identify, and facilitate information exchange opportunities with donors and partners, through system to system linkages. Develop and deploy RC View to build, improve, and sustain relations, service delivery planning, and enable donors, partners, and the public to gain a better understanding of the Red Cross operational environment. Provide leadership support and guidance to regions, divisions, and national disaster relief operations in employing RC View consistent with priorities and leadership intent for stakeholder engagement.
3: Provide and oversee the provision of content requirements to RC View developers focused on externally facing RC View modules. Develop opportunities to use RC View to improve public and client satisfaction with Red Cross disaster services. Support Developers, Planners, Technicians, and Analysts engaged in the identification, development, creation, delivery, and continuous improvement of externally facing RC View content.
4: Work closely with other key senior leaders and business units to meet specific goals and objectives. Serve as the business unit liaison in supporting strategic messaging to the public, donors, partners, and Red Cross Regions.
5: Develop and support volunteers who are the primary workforce. Engage volunteers as equal team members with specific responsibilities as part of their work.
6: Support large-scale relief operations activities when required.
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Scope: Individual contributor and acknowledged expert both within the organization as well as within other organizations. Participate in industry/knowledge reference groups. Mastery of a specialized discipline and thorough understanding of a number of disciplines. May also require development of new solutions for complex projects.
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Qualifications:
Education: Bachelor's degree required.
Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required.
Management Experience: n/a
Skills & Abilities: Proven track record of collaboration, facilitation, problem solving, strategic management, leadership, partnership management. Ability for planning, public speaking, data analysis, project management, organizational development, and process improvement. Must be customer oriented, organized, and able to operate with an external and strategic focus. Ability to work on a team.
Travel: Travel may be required.

* Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).
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Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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