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Busser Flex AM/PM

HEI Hotels & Resorts
life insurance, vision insurance, 401(k)
United States, D.C., Washington
4300 Military Road Northwest (Show on map)
May 23, 2025

About Us

This newly branded and renovated 356-room hotel reflects the Golden Age of travel with a mid-century modern design. Our guests discover a new comfort in the heart of the city in deluxe guestrooms and premium suites with Malin + Goetz amenities and all the comforts of home which embodies the spirit of our nation's capital blending modern glamour with rich historical charm. Whether you are looking for a full-time career or something part-time, our team is ready to welcome you to the family. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Assist Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures.

Essential Duties and Responsibilities

  • Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.

  • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.

  • Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.

  • Transport all dirty tableware from dining room to dishwashing area for proper cleaning.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job-related duties as assigned.

Qualifications and Skills

  • Must be able to work AM/PM shifts including weekends and holidays.

  • Maintain a professional appearance and manner at all times.

  • Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.

  • Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.

  • Knowledge of the appropriate table settings, service ware and menu items.

  • Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.

  • Ability to operate beverage and toast equipment with or without reasonable accommodation.

  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.

  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental
programs through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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