New

Modal IT Director (DOT Executive VII)

Maryland Department of Transportation
$116,548.00 - $188,528.00 Annually
dental insurance, long term disability
United States, Maryland, Annapolis
May 23, 2025
Description Open Recruitment Executive Service Position (This position serves at the pleasure of the Appointing Authority) If you have ever taken a flight from BWI Thurgood Marshall Airport; renewed your Maryland driver's license; traveled to an Orioles game on the Light Rail; embarked on a cruise from the Port of Baltimore; received roadside assistance from CHART Emergency Patrol; reduced your commute time by using one of Maryland's toll roads; or applied for Minority Business Enterprise (MBE) certification, then you have experienced some of the superb services provided by the Maryland Department of Transportation (MDOT). MDOT has various careers for people of all experiences, backgrounds, and abilities who come together to contribute to one mission-connecting our customers to life's opportunities. Join us in serving our Maryland residents, visitors, and businesses! The Maryland Department of Transportation, The Secretary's Office (MDOT TSO), seeks a visionary and strategic technology leader to fill the Modal IT Director (DOT Executive VII) role. This role is essential for delivering high-quality. customer-centric IT services that enable the modal administration's core transportation mission. The Modal IT Director acts as a trusted advisor to modal business leadership and collaborates deeply with shared IT service leaders in cybersecurity, enterprise applications, infrastructure, and innovation to ensure aligned, secure, and value-driven service delivery. This role is central to driving a culture of service excellence, championing user satisfaction through responsive IT support, transparent communication, providing future needs of budgets and projects, and proactive stakeholder engagement. The Modal IT Director is a critical connector between the business and technology sides of the organization, ensuring that IT strategy, execution, and governance are fully integrated with the modal's operational and strategic needs. This role is for an experienced IT leader with a strong customer-centric mindset, excellent stakeholder management skills, and a commitment to measurable outcomes and compliance. The Modal IT Director will report directly to the Deputy Chief Information Officer (DCIO). Key responsibilities for this role include, but are not limited to, the following: Lead all IT operations within the assigned MDOT modal, ensuring secure, reliable, and user-friendly technology services across systems, infrastructure, and end-user support. Serve as the primary liaison between modal leadership and MDOT's centralized IT organization, translating business needs into technology priorities and advocating for modal requirements. Collaborate with shared service leaders (Cybersecurity, Enterprise Applications, Infrastructure, Innovation) to ensure service delivery aligns with MDOT's standards and customer expectations. Ensure compliance with cybersecurity, privacy, accessibility, and procurement regulations (e.g., NIST, FedRAMP, ADA). Oversee the execution of IT projects within the mode, including planning, budgeting, resource allocation, vendor coordination, and risk management. Support digital transformation by identifying and advocating for technology innovations that improve modal operations and constituent services. Provide end-user support, ensure prompt issue resolution, and maintain operational continuity for critical business systems and niche applications. There are two (2) vacancies for this position. One (1) exists at MDOT Motor Vehicle Administration in Glen Burnie, MD (Anne Arundel County), and one (1) exists at MDOT State Highway Administration (SHA) in Baltimore City, MD. This position may allow a hybrid work schedule, including telework and on-site work hours. MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits Qualifications PREFERRED QUALIFICATIONS: Education: A bachelor's degree from an accredited college or university in Information Technology, Computer Science, Business Administration, or a closely related field. Experience: Seven (7) years of progressive experience in IT leadership roles, including at least five (3) years managing enterprise-scale IT operations, strategy, or digital transformation. The ideal candidate will possess: Proven commitment to inclusive, service-oriented technology.. Strong leadership skills with a record of building and leading teams. Ability to align technology with business goals. Experience with budget management, resource allocation, and vendor management. Strong background in cybersecurity and regulatory compliance. Strong cross-functional collaboration skills At least two (2) years of experience working in the Federal or State Government. Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position for which you are applying. If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position. Note: U.S. Armed Forces military service experience as defined under the Minimum Qualifications may be substituted for the required education and experience on a year-for-year basis. Licenses & Certifications None. Additional Information TO APPLY: You must complete an MDOT employment application (DTS-1) online to be considered for this recruitment. RESUMES CANNOT BE SUBSTITUTED FOR THE MDOT EMPLOYMENT APPLICATION. No paper applications will be accepted. The application must be complete at the time of submission and must clearly describe the required work experience. Dates (month and year) must be stated. Vague descriptions of experience will not be considered. Please include all relevant experience on your application. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted. Selected candidates may be subject to background and reference checks. You may apply online athttps://www.governmentjobs.com/careers/mdotmd. Applications must be submitted online by 11:59 p.m. on 06/06/2025. Appropriate auxiliary aids and services for qualified individuals with disabilities will be provided upon request. Please notify in advance. MD Relay Service Number (711). Bilingual applicants are encouraged to apply. The Maryland Department of Transportation is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer. Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/). The incumbent in this position will not be a member of a covered bargaining unit. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. MDOT does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation. Issue date: 05/23/2025 The purpose of the supplemental questions listed below is to evaluate your experience and education further to determine your eligibility for this job classification. Answer each question accurately and thoroughly. The experience you indicate in your responses to the supplemental questions must also be described in detail in the Work History section of this application. If you cite experience in your response that is not included in the Work History section of this application, your application may be considered incomplete, and you may not receive further consideration for this position. Questions with text answers require you to include the name of the employer/organization and dates of the specific experience.