Production Specialist - A Shift

Ingram Content Group (ICG) is hiring a Color Department Specialist to contribute to ourLightning Sourceteam in Jackson, TN

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and manufacturing facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can't wait to meet you!

Job Summary:

Maximizes printer productivity while prioritizing workflow from the print queues to the printers. Coordinates workflow prioritization as scheduled through TAT reports and interacts with the Production Lead and Supervisor for printer set-ups and workload. Ensures that operational procedures are being followed and troubleshoots issues as needed. Oversees the effective cross-over between shifts, assist with training, and along with the Production Lead and Supervisor, assist with staffing decisions based on associate strengths and weaknesses.

Essential Duties:

* Maintains knowledge of LS product offerings and related paper and printer requirements

* Queues work to printers based on priority level based on TAT reports

* Ensures the queued work to printers to print book blocks utilize the least amount of waste possible.

* Communicates with leadership for recommended printer setup needs based on current work volume.

* Monitors printer queues to minimize downtime.

* Monitors binder buffers and communicates workflow needs regarding the shifting of labor to the leadership team

* Coordinates associates with the Production Lead and Supervisor to maximize productivity by shifting labor according to workload.

* Maintains and monitors system information in DMS as work is processed.

* Maintains knowledge and understanding of the workflow in the Production, Case and Shipping Departments

* Works as liaison between Shipping Department, Case Department, PTO area and Color Room to gather information on packing groups for queueing prioritization

* Works with the Production Lead and Supervisor to provide leadership in the Production Department

* Assists in batch tracking and investigating missing or extra books and covers.

* Communicates Production area status at shift change with clear and informative information necessary to minimize downtime and ensure shipping TAT times.

* Monitors associate performance and provides feedback to the associate, Production Lead and Supervisor

Other Duties

* Other duties as assigned.

* Answer production area phone and follow through with good communication; verbally, by phone, or email as needed.

Knowledge, Skills and Abilities

* Knowledge of different queues, queue filters and different printer drivers

* Knowledge of printer set-ups regarding paper color, roll width, form length, paper weight, 2up/3up and B&W or color.

* Knowledgeable in DMS system

* Prioritization skills

* Organizational skills

* Problem Solving skills

* Math skills - basic arithmetic, addition, subtraction

* Ability to be flexible/multi-task based on workflow demands

* Ability to speak, write and read the English language

* Ability to develop constructive and cooperative working relationships with others, and maintain them over time

* Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations

* Ability to maintain consistent, punctual and regular attendance

* Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person

* Attention to detail

* Ability to meet and maintain performance objectives (standards)

* Ability to maintain full time work schedule during normal company operating hours

Basic/Minimum Qualifications

Education and Experience

* High School Diploma or equivalent

* 1 year manufacturing experience

* 1 year of print workflow experience in a manufacturing setting

Essential Physical Demands

* Ability to work designated 12 hour shift including overtime as required

* Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work

* Ability to sit at workstation for extended periods of time

* Ability to work effectively using a personal computer for long periods of time

* Ability to operate computer equipment, including keyboard and monitor, phone equipment and other necessary office equipment

Schedule:

• A Shift: Sun-Tues plus every other Saturday 7AM-7PM

The world is reading,and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify
• EEO Poster in English
• EEO Poster in Spanish