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CB Credit Specialist

SouthState Bank, N.A.
United States, Alabama, Decatur
239 Johnston Street Southeast (Show on map)
Jun 11, 2025

As a leading bank, SouthState has been providing financial solutions to individuals, families, and businesses for more than 100 years.

SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.

SUMMARY/OBJECTIVES

A Credit Specialist is responsible for setting up new customer applications, verifying references, pulling credit reports. Position is also responsible for general administrative tasks of department.

ESSENTIAL FUNCTIONS

  • Set up new applications on the system within established guidelines
  • Contact vendors for credit references via telephone, fax, and email
  • Research companies by utilizing the internet
  • Access credit reports for businesses and individuals
  • Create and update new client reports
  • Enter data into Cadence and CBCentral
  • Perform general office duties such as answering telephone and interacting with clients
  • Goal is to complete an average of 15 applications per day
  • Develop skills through cross-training with analysts in authorizations and approval of updates and new accounts as time allows
  • Special projects as assigned by manager

COMPENTENTCIES

  • Excellent verbal and written communication skills are required as well as excellent customer relations skills
  • Must be proficient in Excel, Word, and Outlook and general office duties; experience using Cadence operating system is preferred
  • Must effectively manage workflow and assignments - appropriately prioritizing work. Attention to detail and accuracy is required

Qualifications, Education, and Certification Requirements

  • High school graduate or equivalent is required
  • Prefer 2 years or more of credit experience
  • Excellent interpersonal skills, including leading a team for maximum operational performance
  • Excellent verbal and written communication skills are required as well as excellent customer relations skills
  • Must be able to function effectively as part of a team and must possess the ability to deal effectively and tactfully with clients/vendors
  • Must be proficient in Excel and Word and general office duties
  • Ability to multitask

TRAINING REQUIREMENTS/CLASSES

Required annual compliance training, New Employee Orientation

PHYSICAL DEMANDS

  • Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each workday
  • Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift
  • Must be able to walk often throughout the day
  • Must be able to hear and communicate with coworkers and customers throughout the day
  • May need to lift-up to twenty-five pounds one to two times a day to perform job

WORK ENVIRONMENT

  • Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank's grooming and dress codes
  • Must demonstrate excellent interpersonal skills with customers and coworkers
  • Must be willing to function as a team member
  • Must be willing to demonstrate commitment to SouthState Bank's mission and goals
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