Design Researcher

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  Job Description:-

  Job Title: Design Researcher

  Location: Juno Beach, FL

  Duration: 6 Months w/possible extension

  About the Role
  We are seeking a passionate and skilled Human-Centered Design (HCD) Contractor to serve as the primary liaison between business and IT teams. This role is critical in ensuring the delivery of user-centric solutions that align with business objectives. The ideal candidate will bring deep expertise in HCD methodologies, facilitate collaboration, and guide project teams through research, design, and validation activities to improve user experience and business outcomes.

  Key Responsibilities
  * Lead and conduct experience benchmarking, usability testing, and insight synthesis to validate design decisions.
  * Analyze user behaviors and channel performance to uncover opportunities for improvement.
  * Plan and execute qualitative and quantitative research activities, including interviews, surveys, and usability studies.
  * Create personas, journey maps, and service blueprints to articulate user needs and pain points.
  * Identify root causes of experience challenges and recommend actionable design solutions.
  * Co-create value models and experience blueprints in collaboration with cross-functional partners.
  * Facilitate design thinking workshops and collaborative sessions with stakeholders.
  * Develop and iterate on storyboards, wireframes, and concepts to visualize user journeys and potential solutions.
  * Align user needs and business objectives with technical constraints to drive practical, user-centered design outcomes.
  * Present research findings and design recommendations to business and IT stakeholders.

  Qualifications
  * Proven experience in Human-Centered Design (HCD), with a strong grasp of design thinking methodologies.
  * Expertise in both qualitative and quantitative research methods, including usability testing.
  * Demonstrated experience in Agile software development environments.
  * Excellent communication and collaboration skills, with the ability to work effectively with developers, product managers, and business/IT stakeholders.
  * Proficiency in Figma and experience developing low-fidelity wireframes and prototypes.
  * Knowledge of Information Architecture and its application to digital products.
  * Experience managing stakeholder relationships and navigating team dynamics.
  * Ability to synthesize insights into actionable recommendations that drive design and business decisions.

  
  

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.