Accounts Receivable Specialist

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Job Summary:

Job Responsibilities

• Monitors accounts receivable aging reports and follow up on past due invoices.
• Contact clients via phone, email, and mail to address payment discrepancies,
  and resolve outstanding balances.
• Negotiates mutually acceptable payment arrangements where necessary and
  follow up on them in a timely manner.
• Documents comments and actions taken on customer accounts to maintain
  good tracking and history on the system(s) of record.
• Facilitates resolution of disputed balances via research and/or reconciliations.
• Provides quality customer service to internal and external customers.
• Maintains established service level agreements with branch locations and other
  functional areas.
• Performs other duties as assigned

Job Qualifications
Education and Certifications

• High School Diploma, or equivalent combination of education, training,experience, or military experience.

Work Experience

• Minimum 1 year experience in collections or customer service

Skills

• Strong analytical skills.
• Process oriented with a focus on process improvement.
• Proficient skills in all Microsoft applications (i.e., Word, Excel, Outlook, andPowerPoint).
• Experience with GetPaid, Workday, Salesforce, BillTrust, DropBox, BOACashPro, and Image Onsite is a plus.

Competencies

• Achievement Orientation: Focusing efforts on meeting challenges andachieving high quality results consistent with the organization's goals.
• Attention to Detail: Working in a conscientious, consistent, and thoroughmanner.
• Collaborating with others: Working together with others in a cooperativeand supportive manner to achieve shared goals.
• Fostering Communication: Listening and communicating openly, honestly,and respectfully with different audiences, promoting dialogue andeffectively getting message across.
• Planning and Organizing: Reaching goals by making and following plans,setting and sticking to priorities and allocating resources effectively.
• Problem Solving: Identifying problems and the solutions to them.
• Quality Focus: Follows up on procedures, ensures high quality output,takes action to solve quality problems or notify others of quality issues.

Physical Demands
The demands described below are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.

• Employee must have the ability to sit and/or stand at a desk for a minimum ofeight (8) hours a day and complete tasks requiring repetitive use of hands.
• Employee must have the ability to lift and move items up to 15 pounds.
• Employee must have the ability to see written documents and computerscreens, and to adjust focus.
• This job is performed in a temperature-controlled office environment.

Location

Position Type

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Clickhere to learn about E-Verify.

Current employees and contingent workers click here to apply and search by the Job Posting Title.