Henry Ford Health is seeking a skilled and motivated Application Specialist to join our dynamic Team! This is a fantastic opportunity for individuals with a background in pharmacy or Pharmacy application support to take their career to the next level. GENERAL SUMMARY: Schedule: Full Time 40 Hour - Day Shift Location: Bingham Farms Ideal candidate must have prior Pharmacy Application Support experience or some Pharmacy experience. Under minimal supervision responsible for maintaining, reporting, upgrading and configuring networked data-based applications. Provides client access to applications as appropriate and responsible for interaction with all levels of staff to assist in determining system requirements for applications and assisting in the install and configure the applications to work in a networked environment. PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Meets with vendor, users, and managerial staff to determine and specify system requirements and objectives.
- Estimate costs requirements of system to ensure cost effectiveness in projects.
- Manages new projects/implementations by tracking details, communications, timelines, plans between all parties involved in the project.
- Assists with the implementation of new system developing rollout plans.
- Prepares progress reports and other administrative reports.
- Performs software upgrades and configures components as necessary to fit to the environment and provides documentation of changes.
- Maintains software in compliance with standards.
- Assist in the development of HF West Bloomfield standards for software.
- Administers access to systems as appropriate. Experience with Crystal Reports, some knowledge of other database reporting tools (Access, SQL, Oracle, etc.)
- Performs systems software analysis for performance and integrity as necessary.
- Provides primary ongoing support for departmental application systems, but other I.T. responsibilities (i.e. programming, desktop support, loading of software, maintaining servers, etc.) may be required.
- Works with departmental software HFWBH management to develop appropriate statistics, reports and presentations
- Serve as the initial and primary contact for issues, for both the HFWBH staff (and other professional end users of Department specific software), for HFHS I.T. for the vendor.
- Participates in I.T. council and Information Security Team meetings and completes tasks related to these groups.
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.
EDUCATION/EXPERIENCE REQUIRED:
- Minimum of 2-3 years of college level coursework in computer sciences, programming, or a related field or the equivalent of related work experience required.
- Prior Pharmacy Application Support experience or some Pharmacy experience preferred.
- Undergraduate degree required in math, business, computer science, engineering, nursing, or related discipline with an information technology focus (preferred).
- Minimum of one (1) year of experience with specific application software and in addition to or in place of this experience the position requires at least two years of experience in a specific area of healthcare.
- Must have ability to work in Microsoft and Unix environments and be familiar with Windows and Unix software configurations.
- Experience operating in a clinical or healthcare setting (preferred).
- Minimum of two years' experience in application implementation, management, and support is preferred.
- Support of multiple applications and platforms is preferred.
Additional Information
- Organization: Community Care Services
- Department: Ambulatory Pharmacy Services
- Shift: Day Job
- Union Code: Not Applicable
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Henry Ford Health System
Jun 16, 2025