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Job Summary -
Manager, Research Operations, Cancer Care
As part of the Corewell Health Research Institute (CHRI), the Clinical Research Manager provides leadership and oversight of the operational effectiveness and efficiency of the clinical research staff to assure compliance with federal, state and local regulations, protocols, and delivery system policies. Partners with CHRI, as well as clinical service line/hospital leadership and physician investigators to develop and manage key performance metrics for responsible research portfolios. Provides clinical operations support services to grow research within Corewell Health. Plans, organizes and educates other managers, investigators (physicians, nurses, scientists), and team members and is responsible for the overall development and growth of the individual research departments and programs. The manager partners with leadership to maintain a balanced research study/trial financial portfolio, providing expertise and guidance to optimize a research portfolio. Provides input on protocol development, regulatory interactions, patient enrollment to clinical studies, safety monitoring and reviews, as well as providing oversight and support for the education and training needed for research operations staff.
Essential Functions -
Manager, Research Operations, Cancer Care
- Assumes day-to-day accountability for the delivery of quality operations support for research studies and programs by managing the research team. May be the liaison for industry sponsored research.
- Assumes accountability to measure and analyze key performance indicators/metrics for responsible clinical service lines/hospital/programmatic research portfolios, partnering with the office of sponsored programs (OSP) and data management teams.
- Anticipates customer needs and manages the provisions of service to all customers, including patients, physicians, clinical services lines, clinical and ancillary departments, and staff. Assures direct reports respond to requests for services/support on a timely basis. Works to problem - solve needed support and creates business plans for additional infrastructure needed with attention to overall research portfolio performance.
- Ensures compliance of all research areas under his/her purview with CHRI's research oversite committees - the Institutional Review Board, Biosafety Committee, Radiation Safety, etc. as well as other mandatory research requirements. Ensures research processes and services are continuously monitored for quality and efficiency in partnership with SHORA.
- Engages in process and quality improvement activities as needed. Makes and implements recommendations to improve operational efficiency and to implement new research programs where appropriate for growth and compliance with Corewell Health policies and SOPs.
- Performs such individual assignments as leadership may direct. Establishes and maintains collaborative working relationships within the organization and with collaborating institutions. Provides information to the leadership team regarding the implementation and practice of policies and processes; escalates issues/concerns appropriately. Recommends specific action when needed and includes key stakeholders in the decision.
- Grows content expertise in the professional field, including best practices to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education including department specific requirements. Dependent on study need for successful enrollment of appropriate participant population hours outside the 'conventional business' hours may be required and will be determined on a study by study basis.
- Works with the Director to grow research programs at Corewell Health as directed by the strategy and vision of the clinical services lines/hospital/program. Responsible for the research study/project budget, enrollment metrics and other key metrics. Holds research team members accountable for study/project metrics.
Qualifications -
Manager, Research Operations, Cancer Care
- Required Bachelor's Degree or equivalent Health care, business, science or other related field
- 3 years of relevant experience Formal or Informal Leadership Experience Required
- 5 years of relevant experience Research or Related Experience Required
- 3 years of relevant experience Experience working in an organization of a size and
complexity comparable to Corewell Health.
Preferred
- LIC-Registered Nurse (RN) - STATE_MI State of Michigan Upon Hire preferred
- CRT-Certified Professional (ASCRP-CP) - ACRP Association of Clinical Research Professionals Upon Hire preferred
Physical Demands -
Manager, Research Operations, Cancer Care
- Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 10 lbs
- Pulling Force > 5 lbs: Seldom up to 10 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status
Primary Location SITE - Secchia Center - 15 Michigan St - Grand Rapids
Department Name Oncology and Specialty Health Research Operations - GR
Employment Type Full time
Shift Day (United States of America)
Weekly Scheduled Hours 40
Hours of Work 8:00am - 5:00pm, Variable
Days Worked Monday - Friday, Variable
Weekend Frequency Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.
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Corewell Health
Jul 08, 2025