New

Director Finance Business Partnering Customer

National Grid
$194,000-$228,000
United States, New York, Brooklyn
Jul 16, 2025
Director Finance Business Partnering Customer About us National Grid is hiring a Director, Finance Business Partner - Customer (NE/NY) and US, for our Finance department. This position can be located in Brooklyn, Syracuse NY or Waltham, MA Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. About the Role As Director, Sr. Finance Business Customer, act to: * Support, challenge, drive the strategic and financial decisions and priorities of the US Customer Operations team. * Drive financial performance under the regulatory framework and through NG's transition to the clean energy future, and to work as a key member of the Finance team to continually improve finance processes, and to develop talent within the Finance team What You'll Do Act a key Business Partner to the Customer team (Call Center, Collections, Billing, Energy Efficiency) leading them through the long term business & financial planning, budgeting and forecasting processes with an aim of driving financial performance. Support the implementation of cost saving, continuous improvement and performance excellence activities, consistently achieving strong results in the New York and New England business. Support the delivery of the relevant business area's financial response to regulatory arrangements and maximise future allowances for ongoing investment in infrastructure and services. Support Customer contract management and ensure third party arrangements meet our commercial and performance needs. Act as the finance lead on Customer investment appraisal process for the business area, guiding decision making with insight and optimization opportunities, to ensure that all current and future investments are made in line with the business strategy and value requirements Present the monthly results in a style suitable for both a finance and non-finance audience, delivering insight and highlighting priority areas for focus, ensuring efficiencies are optimized for the longer term. Develop and manage a highly motivated, capable and adequately resourced team (5 FTE's), driving a performance management culture that delivers value through employee engagement Actively contribute to the business to impact the shape of commercial and non-financial performance related decisions. Drive the management of performance, financial risks and the implementation & maintenance of controls. What You'll Need * Minimum of 8+ years of progressive growth in business support roles * Broad range of financial, management and business modelling experience * Excellent written / oral communications skills and follow-up * The ability to influence and impact the decisions and financial performance of senior stakeholders and their teams throughout the relevant business area * Strong commercial skills * Good strategic outlook. Joins the dots between long term strategy and financial performance, whilst dealing with ambiguity * Proven ability to adapt style of financial information presentation to suit a range of stakeholders, both financial and non-financial. * Extensive experience in Financial analysis and investment appraisal, with track record of successful delivery * Planning, forecasting and budgeting expertise * Demonstrated Business Partner experience to act as a trusted advisor using strategic insight to deliver tangible performance improvements * Proactively maintaining continued professional development under relevant accountancy body or other recognized professional development * Strong understanding of how value is generated and of operating within a regulated business environment More Information #LI-NK1 #LI-HYBRID #LI-SYRACUSE #LI-BROOKLYN #LI-WALTHAM Annual Salary Brooklyn and surrounding areas: $194,000-$228,000 Waltham and surrounding areas: $181,000-$213,000 Syracuse and surrounding areas: $162,000-$190,000 Salary commensurate with experience and location. This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the unique differences people bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation that comes with having diverse teams and business need. We are committed to building a workforce that is representative of the communities we serve and provide a working environment where everyone feels valued, respected, fairly treated, and able to reach their full potential.