New

Mechanical Claims Analyst

TEKsystems
$28.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Missouri, Earth City
Jul 20, 2025
About the Role: Are you an experienced automotive technician ready to transition from the shop floor to a more stable, office-based role? This is your opportunity to apply your mechanical expertise in a professional setting, helping customers and dealerships navigate vehicle repair claims. As a Mechanical Claims Analyst, you'll use your knowledge of engines, transmissions, and electrical systems to evaluate mechanical claims, communicate with customers and repair facilities, and ensure accurate and fair claim resolutions. This role offers a refreshing change of pace, a hybrid work schedule, and a path to long-term career growth. Key Responsibilities: * Review and process mechanical claims using established guidelines and repair knowledge * Communicate with dealerships and vehicle owners to explain claim decisions and next steps * Provide guidance on repair processes and warranty coverage * Maintain accurate electronic records using internal systems * Collaborate with team members to ensure consistent, high-quality service * Deliver empathetic and professional customer service over the phone and via email What You'll Need: * 3+ years of hands-on automotive repair or mechanical experience * Strong understanding of engines, transmissions, and electrical systems * Excellent communication skills-able to explain technical issues to non-technical audiences * Customer service experience, especially in high-volume or call center environments * Proficiency with Microsoft Office and ability to navigate multiple software systems * High school diploma or GED required * ASE certification is a plus * Bilingual (Spanish/English) candidates are encouraged to apply Work Environment & Schedule: * Training: 2 weeks onsite, followed by 1-2 months of in-office support * Hybrid Schedule: After initial period, 2 days in-office, 3 days remote (Mondays & Fridays always remote) * Saturday Availability: Required once per month (can be taken as overtime or flexed with a weekday off) * Casual dress code, individual cubicle, and a supportive team environment Why Apply? * Opportunity to transition from hands-on work to a professional office role * Competitive pay and potential for contract extension or permanent hire * Join a reputable organization with a strong track record of internal promotions * Work-life balance with hybrid flexibility and a modern office environment Pay and Benefits The pay range for this position is $28.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Earth City,MO. Application Deadline This position is anticipated to close on Aug 1, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.