Product Owner (Remote)

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

JOB SUMMARY: The Product Owner is a detail-oriented and customer-focused leader responsible for defining feature requirements, prioritizing the product backlog, creating and communicating the roadmap for agile teams, and ensuring the development team delivers high-quality features that align with business goals and customer needs.

JOB ROLES AND RESPONSIBILITIES:
Product Strategy & Ownership

• Partner with the Product Manager to define and evolve the product vision, OKRs, and roadmap for key components, especially those aligned to analytics, engagement, and employer decision-making.

• Translate strategic initiatives into prioritized feature and capability backlogs, balancing customer value, technical feasibility, and organizational readiness.

• Actively gather feedback from users, product analytics, and stakeholders to refine priorities and guide iteration.

Agile Execution & Team Collaboration

• Serve as the primary content authority for at least two Agile teams, managing the team backlog and ensuring clarity of purpose and user value.

• Collaborate with Tech Leads and Architects to ensure backlog refinement incorporates technical dependencies, data architecture, and platform resilience.

• Participate in and contribute to PI Planning and SAFe ceremonies, including Feature Breakdown, Dependency Mapping, and Iteration Planning.

• Resolve cross-team dependencies by working with other Product Owners, Release Train Engineers (RTEs), and Scrum Masters.

User Focus & Feedback Loops

• Partner with Business Analysts to decompose features into actionable user stories using BDD or similar practices.

• Serve as the voice of the customer in development cycles and ensure end-to-end validation of delivered features against defined outcomes.

• Coordinate with Training and Operations teams to support product readiness, documentation, and change enablement.

JOB SCOPE: Incumbent works under minimal direction and uses independent judgment to identify issues, trends & problems and recommend action plans and evaluate results on initiatives that may not be clearly defined and are large in scope. Work is varied and complex, requiring the individual to use a broad range of knowledge gained through experience. The position works with internal and external sources to complete objectives, keeping the needs of external and internal customers as a priority when making decisions and taking action.