New 
Behavioral Health Practice Manager
 Brigham and Women's Hospital | |
 United States, Massachusetts, Boston | |
| 3297 Washington Street (Show on map) | |
 Jul 22, 2025 | |
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Summary:
Responsible for small-medium single-site practice or smaller multi-site practices (3 or more locations). Provides direct supervision of the administrative and clinical support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues. Location: Brookside Community Health Center, 3297 Washington Street, Jamaica Plain ABOUT BROOKSIDE COMMUNITY HEALTH CENTER: Brookside is a licensed Community Health Center of Brigham and Women's Hospital and provides multi-disciplinary, comprehensive care with services in a range of medical areas including: Adult, Family and Pediatric Primary Care, OB/GYN, Family Planning, Dental/Oral Surgery, Nutrition/WIC, Behavioral Health and Specialty Medicine (Cardiology,Pulmonology and Nephrology). Brookside also has a Laboratory onsite, Financial Counseling and Community Resource Specialists. Each year, more than 11,000 patients from Jamaica Plain, the city of Boston and surrounding areas use these services, producing more than 69,000 visits to Brookside each year. Most of Brookside's patient population are Spanish speaking and socioeconomically underserved. The health center's services, guided by equity, are provided by a bilingualEnglish/Spanish medical and professional staff. Brookside is a teaching site for Harvard Medical School, Mass GeneralInstitute of Health Professionals School of Nursing, Harvard Dental School, Boston University Dental School, as well asother Boston area health care professional programs Does this position require Patient Care? No Essential Functions: -Oversees the day-to-day administrative performance of secretarial and clinical support staff and manage staff schedules. Evaluates daily staffing needs and coordinates replacement of staff. -Performs hiring, orientation and evaluation of staff. Administers corrective action if appropriate. -Assists in the career development of practice employees through on-going coaching, counseling, and training. Ensures all mandatory training is completed by staff and HIPAA policies and procedures are followed by staff. Evaluates, develops and implements administrative systems and procedures designed to maximize practice operations. Regularly evaluates and analyzes practice performance metrics. Collaborates with practice leaders on the preparation of the practices annual budgets. -Oversees the department's payroll including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures. All other duties assigned. Entry Level Manager Role Education Physical Requirements The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |