New 
Software Engineering III
 Equiliem | |
 United States, D.C., Washington | |
 Jul 25, 2025 | |
|
Public Trust
REMOTE (10pm - 6am and may include some weekend overnight shifts) IBM Mainframe Operator This is a remote position with a need for schedule flexibility. This position is staffed 24x7x365, the shift we are primarily hiring for is 10pm - 6am and may include some weekend overnight shifts. Client is seeking an IBM Mainframe Operator to be a member of our Mainframe Operations Team supporting our customers at the Department of Justice. This individual will provide Mainframe Operator Services and manage, operate, and maintain IBM Mainframes. Primary Responsibilities Include: * Serves as an Operator for the mainframe environment, which provides mainframe systems support for -wide customers in an enterprise data center environment. * Responsible for the monitoring, operations, integrity, and technical support of the Department's IBM System mainframe environment. * Perform systems operation support, including mainframe operator administration and general troubleshooting. * Document all platform service processes and procedures and maintain the artifacts in a document repository. * Provide monitoring support for mainframe LPARS across all datacenters. Check all monitors for alarms and ensure tickets are open on selected sites down. * Answer incoming calls and direct request to system engineers if problems can't be resolved quickly. * Continuously monitor for high priority ticket outages or major issues. * Perform status updates to BMC system on any open tickets and follow up with customers. * Verify Batch Jobs that are in the queue for execution. * Cancel or release and start batch jobs per user request on mainframe LPARs. * Assist customers with starting VPS printers. * Recycle customer's ONLINEs per request. * Release and start system initiators. * IPL/Shutdown system LPARs during scheduled mainframe outages or as requested. Required Qualifications: * High School diploma with 4+ years' experience * Candidate selected will be subject to a Government Public Trust security investigation and must meet eligibility requirements for access to the customer's information. Current clearance is not required, but selected individual cannot start the assignment until the required security clearance is granted by the customer * Must be a U.S. Citizen * Hands-on knowledge of Mainframe Operations is required for this position * Must be proficient logging on the HMCs at both sites * Must have knowledge of Basic Operator commands * Ability to determine, analyze and resolve software and device related problems * Demonstrated communication skills and ability to develop positive relationships with customers, team members, vendor service providers and stakeholders * Strong customer service skills * Ability to communicate problems and solutions both verbally and in writing to the Government Lead * Ability to take direction to troubleshoot problems * Ability to work closely with others in a team environment * Ability to interface with all customer levels * IBM z-series Mainframes, IBM TS7720/7740 VTL * Operating Systems: z/OS, * IBM SW: JES2, TSO, ISPF, SDSF, JCL, FTP, VTAM, SMS, IBM Utilities, Tape Management Software (CA-1), CA-Scheduler #CJ | |