New 
Senior Global CryoLab Support Engineer
 Microsoft | |
 United States, Washington, Redmond | |
 Aug 14, 2025 | |
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OverviewMicrosoft Quantum has assembled a talented and diverse international team to create the world's first scalable quantum computing system. Our full-stack approach involves exciting innovation from the physics of quantum devices through scalable readout and control systems based on cryo-electronics. The Microsoft Quantum program strives to fundamentally change the world of computing to help solve some of humankind's currently unsolvable problems. We are on the cusp of an accelerated effort in quantum computing. This position offers an opportunity to have a meaningful influence on a revolutionary technology. For more information about the Microsoft Quantum team, please visithttps://quantum.microsoft.com/ The Quantum Systems team is seeking a Senior Global CryoLab Support Engineer to lead the installation, commissioning, and operational support of cryogenic systems across our global network of quantum computing laboratories. This role requires deep technical expertise in cryogenics and infrastructure support, combined with strong project management and troubleshooting skills. In this role you will serve as a critical interface between engineering, facilities, and research teams, ensuring the successful deployment and reliable operation of dilution refrigerators, cryostats, and auxiliary systems essential for quantum hardware development. Microsoft's mission is to empower every person and every organization on the planet to achieve more. At Microsoft Quantum, we aim to empower science and scientists to solve the world's biggest problems by realizing advanced computing platforms at the intersection of high-performance computing, artificial intelligence, and quantum information technology.
ResponsibilitiesLead installation, maintenance, and upgrade efforts for dilution refrigerators and associated cryogenic systems across several global facilities Own the end to end support lifecycle of cryogenic systems including routine health checks and other applicable diagnostics Drive remote and on-site troubleshooting efforts to ensure high uptime and performance consistency across labs Maintain and update standard operating procedures (SOPs) for system operation, safety, and incident response Coordinate with vendors and internal stakeholders for cryostat procurement, delivery, and commissioning Maintain detailed documentation of system configurations, service history, and operational metrics Support global lab expansion initiatives, including planning, logistics, and hands-on execution Other:Embody our Culture and Values | |