Payroll Operations Analyst

The Team

We are seeking an experienced and detail-oriented Payroll Operations Analyst to join our North America Payroll team. This role is responsible for full-cycle, multi-state payroll processing for an assigned group of employees in the U.S. and Canada, ensuring payroll is executed accurately, timely, and in compliance with applicable laws and company policies. The Analyst will serve as a key liaison between Payroll, Human Resources, Accounting, Tax, and IT, playing a critical role in maintaining payroll integrity and process excellence.

This position requires deep expertise in payroll operations, strong analytical and technical skills, and the ability to handle sensitive information with the utmost discretion and professionalism. The successful candidate will be highly collaborative, customer-focused, and well-versed in payroll systems, particularly Ceridian Dayforce and Workday.

The Role

• Process semi-monthly payroll for assigned U.S. and Canadian employee groups using Ceridian Dayforce.
• Administer payroll transactions such as bonuses, commissions, deductions, taxes, and leaves.
• Utilize Kronos and Oracle systems for time data and reporting integration.
• Support Japanese expatriate payroll and prepare manual checks as needed.
• Conduct payroll data audits and verify accuracy before and after payroll transmission.
• Distribute payroll reports and assist with general ledger reconciliations.
• Provide frontline support for Dayforce system operations and vendor interfaces.
• Manage wage garnishments, leave of absence pay calculations, and expatriate-related payroll.
• Collaborate with HRIS, Accounting, Tax, and IT teams to ensure payroll alignment.
• Support and respond to internal and external payroll inquiries as necessary by performing the necessary research and responding timely and appropriately
• Assist with year-end processes, including W-2 and T-4 form reviews.
• Support internal and external audits and help document payroll procedures and policies.
• Track and resolve aged uncashed checks, stop payments, and escheatment compliance

What You'll Bring

• 5+ years of U.S. multi-state payroll experience.
• Strong knowledge of federal and state payroll regulations (U.S. and Canada).
• Proficient in Microsoft Excel (VLOOKUP, pivot tables) and experienced with payroll software and HRIS systems including Ceridian Dayforce, Workday, and Oracle.
• High level of attention to detail, accuracy, and ethical integrity.
• Excellent verbal and written communication skills.
• Strong problem-solving and analytical abilities.
• Ability to meet tight deadlines and work extended hours during peak times.
• Familiarity with general accounting principles and payroll-related reconciliations.
• Prior experience processing expatriate payroll and handling cross-border transactions.

Certified Payroll Professional (CPP) or equivalent certification is a plus