New

Ground Ops Analytics Consultant

Southwest Airlines
401(k)
United States, Texas, Dallas
Aug 21, 2025
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Ground Operations Analytics Consutant is responsible for taking complex data models and interpreting results to develop a strategy for operational and financial performance. They'll support Ground Operations Analytics team by assisting with the execution of existing methodologies to evaluate Company processes, support planning decisions, engage Stakeholders, and deliver on project goals and requirements. The Ground Operations Analytics Consultant is an analytical problem solver who is ready to drive the future of Southwest Airlines Ground Operations. Additional Details: The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Build and maintain forecast models and predictive analysis on department metrics Deliver analysis and solutions that illustrate a clear understanding of the business problem at hand as well as the broader impact across the wider operational group and Enterprise Responsible for assisting with the execution of existing methodologies to evaluate Company processes, support planning decisions, engage Stakeholders, and deliver on project goals and requirements Anticipates large-scale, complex challenges within the analytical scope Conducts analysis by: Gathering operational and financial data associated with the results of Southwest's operations Examining and analyzing data using appropriate methods and tools Developing and evaluating models to meet operational and financial needs Preparing and delivering reports/presentations to share results with Southwest Leaders Works closely with cross-functional departments and key Leaders to help with information, analysis, and guidance as appropriate Utilize complex data points analysis to produce quality presentations, business cases and other material to support Leadership decision making Participates in special projects or ad hoc efforts as requested, while monitoring project milestones and deliverables Identify areas to improve operational performance and business process through an understanding of Customer/process insights, assurance data, strategic needs, and risk management May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Knowledge in MS Office Suite, SQL, Alteryx and/or Tableau Ability to meet deadlines, often within very tight timeframes Ability to apply analytical and problem solving skills Ability to assume a high level of responsibility and to provide direction in a cross-functional, team-oriented environment Ability to communicate effectively with a variety of audiences, to include Senior Leaders, both verbally and in writing Ability to maintain confidentiality and handle highly detail-oriented tasks Ability to facilitate meetings and distill complex, detailed issues down into easily understood, actionable findings Ability to recognize when something is wrong or likely to go wrong Education Required: High School Diploma or GED Experience Advanced level experience, seasoned and specialized knowledge in: analytical problem solving airline operations forecasting and modeling Licensing/Certification N/A Physical Abilities Ability to perform work duties from limited space work station/desk/office area for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Pay & Benefits: Competitive market salary from $100,700 per year to $111,900 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit* Competitive health insurance for you and your eligible dependents (including pets) Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you'll love: https://careers.southwestair.com/benefits Pay amount does not guarantee employment for any particular period of time. 401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer.** Please print/save this job description because it won't be available after you apply.