New

Consumer Consultant

KeyBank
United States, New York, New York
Aug 23, 2025
Location: 4224 Ridge Lea Road - Amherst, New York 14226 Job Summary The Consumer Consultant will be part of a team that is responsible for enhancing transparency and building consistency and collaboration across Consumer Product Management with a risk-based focus. Brings an innovative, growth mindset that will be instrumental in process improvements, execution of initiatives and facilitating the desired outcomes. ESSENTIAL JOB FUNCTIONS * Lead special projects to support business goals and client needs. * Ensure consumer client initiatives align with business strategies. * Develop and use business and performance data, presentations, and meetings. * Analyze data to produce insight. * Identify, track, and escalate issues; ensure risk mitigation. * Operate independently, influence peers and leadership, and drive best practice adoption. * Review and recommend process improvements. * Collaborate with cross-functional teams to align stakeholder efforts in the consumer bank. * Coordinate work required for executive updates and presentations, and assist with preparing presentations to senior leaders * Recognize and escalate risks while maintaining robust control procedures and team processes. REQUIRED QUALIFICATIONS * Bachelor's degree in business or related field, or equivalent experience * At least 7 years in financial services * Proven project management skills leading medium to large multi-functional projects * Strong analytical, process, and conceptual abilities * Skilled at explaining complex concepts clearly to stakeholders, leaders, and sales teams * Excellent teamwork and interpersonal skills, with the ability to communicate effectively across all levels of management * Proven capability to collaborate with support partners and influence teams across different locations * Skilled at maintaining a results-driven approach and responding with a strong sense of urgency * Committed to fulfilling responsibilities, overcoming obstacles, and optimizing resources to achieve high-quality outcomes * Able to work independently with minimal guidance or supervision * Demonstrated expertise in leading high-quality execution with a thorough focus on risk management COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $85,000 to $120,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 09/21/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.