Driver License Examiner Assistant - York

NOTE: This posting will close on SEPTEMBER 18, 2025 or after 30 applications are received, whichever occurs first.

Are you ready for a new challenging role where your excellent customer service skills will be essential? The Department of transportation, Bureau of Driver Licensing is actively searching for a meticulous individual who possesses strong attention to detail and the ability to communicate clear and concise information to a diverse group of individuals. As an Driver License Examiner Assistant, you will play a vital part in enhancing highway safety, with a critical component being the examination of identity documents to combat identity theft and fraud. By joining our team, you will not only contribute to the operational efficiency of the center but also help build public trust in the system, which is essential for promoting safe and responsible driving practices.

In this role, you will be positioned at a Driver License Center, where you will be essential in providing driver licensing services to the community. Your responsibilities will include greeting customers with professionalism, verifying their identification, assisting them in completing application forms, and entering data into the online driver license application system. You will also distribute relevant forms and informational brochures tailored to each customer's needs. Additionally, you will administer standardized knowledge tests to evaluate applicants' understanding of motor vehicle regulations, driving laws, and traffic control devices, as well as conduct vision screenings using a telebinocular instrument to ensure applicants meet visual acuity standards. You will independently handle inquiries and concerns from the public, showcasing a comprehensive understanding of the services available and the requirements for obtaining both REAL ID and non-REAL ID products.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• Overtime and travel as needed
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience obtaining, evaluating, and providing information to the public.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.