Criminal Records Supervisor

Do you enjoy analyzing, recommending, and implementing better and more efficient processes that can save an organization both time and money? How about ensuring quality and productivity standards meet and often exceed expectations? Are you a proven supervisor with strong leadership qualities? If so, then Come Lead with Us at Washington County's Sheriff's Office as a Criminal Records Supervisor!

As a first-line working supervisor, you will serve as a process and subject matter expert for your staff, officers in the field, and other local jurisdictions. In this role, you will hire staff, review performance, and administer discipline as well as use a variety of specialized software systems to record law enforcement data. The work performed is completed, oftentimes, under strict time constraints and sometimes in emergency situations.

About Washington County's Sheriff's Office

The Washington County Sheriff's Office (WCSO) is a full-service law enforcement agency located in Hillsboro, Oregon, serving the residents of the county's urban and rural areas. WCSO enhances public safety by fostering professionalism, compassion, and trust within its team and the communities it serves. WCSO is the primary first responder for unincorporated residents, offering services from routine patrol and crime investigation to specialized teams. The WCSO also operates the county's only jail and provides services to cities within the county on a contract basis.

Duties may include:

1. Plans, prioritizes, assigns, supervises, and reviews the work of Criminal Records Specialists I/IIs.
2. Ensures that staff has adequate training and orientation to their assignments; supports staff development through coaching, training, conducting regular performance evaluations, and providing timely balanced feedback about performance.
3. Investigates employee complaints and recommends solutions; approves leave requests and overtime; and schedules vacations to assure adequate coverage to meet production standards.
4. Verifies that quality and productivity standards are met consistently; reviews Records Unit staff reports for content, accuracy, completeness, and written clarity; prepares various reports on unit work activities; and reviews reports by outside divisions and verifies compliance with records procedures and policy guidelines.
5. Assists in creating a positive and supportive work environment; enforces a safe workplace; establishes a culture of teamwork and communication; creates a workplace that promotes the organizational values of workplace diversity, equity and inclusion and actively promotes an environment respectful of living and working in a multicultural society.
6. Analyzes operating procedures to design the most efficient methods to accomplish the work; analyzes data and develops information; and recommends implementation of new processes and trains staff in its application.
7. Supports staff with challenging situations or customers by answering questions from angry, impaired, or intoxicated members of the public; assists staff by locating resource materials and people who can assist; determines when/if release of records information is appropriate; and interprets records policy and gives direction on appropriate action, or clarifies procedures.
8. Troubleshoots and assists users for various databases; determines when to contact technology services; and resets passwords for the Law Enforcement Data System (LEDS) and Records Management system.
9. Prepares criminal and other reports for the court and District Attorney's Office; maintains and compiles warrants statistics; and assists patrol and jail divisions and outside agencies by researching records information.
10. Trains new patrol and jail recruits in the proper use of LEDS and other law enforcement data systems.
11. Presents testimony related to job duties in court and represents the Sheriff's Office at various meetings.
12. May perform any of the duties of a lower-level Records Specialists in low staffing situations.

Education and Experience:

• An Associate's Degree and three (3) years of law enforcement records or related administrative experience; OR
• Five (5) years of law enforcement records or related administrative experience. A combination of direct supervision, lead worker, or trainer experience may substitute for up to two (2) years of the law enforcement records or other related administrative experience.

• Must pass an extensive background Investigation conducted by the Sheriff's Office.
• Finalist will also be required to pass a pre-employment drug screening.

Please be clear and specific in the applicable sections of the employment application about how your background is relevant, including your volunteer experience. This information must also be consistent with your supplemental question responses. Please note: Answers to the supplemental questions are typically evaluated separately from your application.

1. Apply today! Instead of submitting a resume, we ask that you complete and submit an online application, which will be used to screen for minimum qualifications (MQs) and to determine starting pay in accordance with the provision of the Oregon Equal Pay Law.
2. MQ Review: Human Resources will screen applications for MQs beginning the week after the posting closes.
3. Interviews: Generally, six to eight (6-8) candidates will be invited to participate in a panel interview.
4. Background Investigation: The selected candidate(s) for this position must be able to pass a thorough background investigation conducted by the Sheriff's Office.
5. Conditional Offer of Appointment: A conditional offer will be extended; the selected candidate(s) will be required to pass a post-offer drug screen.
6. Offer of Appointment: Human Resources will conduct a salary analysis for the successful candidate(s) and extend an offer of appointment.
7. Start Date: A start date will be determined after all conditions of employment have been met.

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