Clinical Manager

The Clinical Manager is responsible for the coordination of high quality, cost-effective patient care. This position is responsible for the clinical operations and work flow of the agency including performance of and/or oversight of crucial activities including scheduling, staffing, intake, physician communications, billing and reimbursement process, and overall compliance.

• Manages, supervises and ensures high quality cost-effective patient care and services. This includes overseeing: referral coordination, assuring that patient needs are continually assessed and coordinated, and assuring the development, implementation, adherence and updates of the patient's individualized plan of care.
• Ensures coordination with physician, family, and other clinicians involved in care as appropriate.
• Communicates effectively with staff to ensure they are informed and educated through staff orientation, case conferences, mandatory in-services, including but not limited to monthly staff/safety meetings.
• Ensures that only qualified personnel are hired and competent to perform all services and tasks assigned, including ensure licensure and certification requirements are met.
• Provides in home visits as needed.
• Provides oversight and ensures accurate completion of clinical medical record documentation, including electronic visit verification.
• Assists with complaint investigation, resolution, and follow-up as assigned.
• Provides oversight to the agency's infection control plan and practice.
• Serves as the Emergency Management Coordinator in the absence of the Executive Director.
• Participates in the organization's Performance Improvement and Compliance Programs including adherence to policy and procedures and the development, implementation, and completion of action plans.
• All other duties assigned.

• Must be a Registered Nurse licensed in the state of TN.
• Minimum of one (1) year of Personal Care related experience preferred. Supervisory or management experience preferred.
• Current CPR
• Current Driver's License and vehicle insurance, and access to a dependable vehicle, or public transportation.