Stock Room Coordinator

SUCCESS AT WESTERN STATES: Western State's culture is based on passion for our Vision and VALUES. We are fiercely committed to SAFETY and sending every employee, safely home, every day. We strive for EXCELLENCE in all we do and are proud to be a "play to win" organization. We act with INTEGRITY in each and every decision we make. Our People and TEAMWORK drive a fun and engaging culture. We are ACCOUNTABLE, INNOVATIVE, and encouraged to CHALLENGE THE STATUS QUO as individuals and as an organization.

ESSENTIAL FUNCTIONS:

Safety

• Actively cares, promotes, manages, and advocates safety at Western States. As a leader and team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.
• Maintains clean/clutter free personal work areas to ensure safe environments for all WSECO employees.
• Adhering to required personal protective equipment (PPE) as identified in safety policy.

Process Management, Inventory Control, and Receiving

• Receives and verifies incoming shipments by checking merchandise against purchase orders (POs) and packing slips, flagging discrepancies for resolution.
• Coordinates with warehouse teams to ensure timely and accurate logistics for all Stock Room and ecommerce orders.
• Tracks inventory levels, conducts regular stock counts, and maintains an organized, clean, and safe Stock Room for efficient item retrieval.
• Fulfills e-commerce and internal orders by accurately picking, packing, and shipping items.
• Performs quality control checks on incoming and outgoing products, reporting defects and coordinating with vendors for resolution.

• Assists with invoice matching and documentation for accounts payable.
• Maintains accurate records of inventory, shipments, and financial transactions to support audits and reporting.

• Supports vendor relationships by communicating product issues, coordinating returns, and ensuring timely resolution of discrepancies.
• Assists in vendor onboarding and maintains documentation related to vendor performance, compliance, and delivery timelines.

• Coordinates with creative teams to ensure product assets (images, descriptions, branding) are accurate and aligned with marketing campaigns.
• Manages timelines and deliverables for ecommerce-related creative projects, including product launches, promotional updates, and seasonal refreshes.
• Maintains asset libraries and ensures consistency across ecommerce platforms.
• Collaborates cross-functionally throughout the enterprise, marketing, design, and operations to execute ecommerce initiatives.
• Collaborates with stores within assigned territory to establish and grow retail presence.

• Follows assigned work schedule with consistent attendance and punctuality.
• Adheres to customer care standards and supports a positive customer experience.
• Participates in training and strategic initiatives in support of Western States' programs and goals.
• Promotes and embodies the organization's vision, mission, and values in daily work.
• Performs other duties as assigned, demonstrating flexibility and team support.
• Collaborates with stores within assigned territory to establish and grow retail presence.

Western States Experience

• Assists with Employee Onboarding Tasks
• Works with the Procure to Pay team with vendor orders, business cards approvals and PO creation.
• Support task level execution for uniforms, branded apparel, name tags, and etc.

KNOWLEDGE SKILLS AND ABILITIES

• Working knowledge of or ability to learn ecommerce platforms. (i.e. Shopify)
• Working Knowledge of the Adobe Creative Suite or similar design tools
• Ability to develop and maintain effective working relationships with others.
• Ability to utilize computer systems for time entry, personnel data, e-mail, and basic operational functions.
• Ability to work overtime as needed
• Consistent attendance and punctuality.

EDUCATION AND EXPERIENCE:

• Minimum of six months of customer service experience required. Supply chain, logistics, or warehouse experience preferred.
• Minimum of one year ERP experience or Microsoft AX/Dynamics 365 preferred.
• Valid driver's license and acceptable driving record required.
• Must be able to communicate (speak, read, comprehend, write in English).

PHYSICAL CHARACTERISTICS:

• Must be able to stand for long periods of time along with walking, sitting, climbing stairs, reaching pushing, pulling, leaning and twisting.
• Some exposure to extreme temperatures, fumes, high noise levels, and dirt.
• Able to lift up to 60 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach.
• Must be able to meet all safety requirements for applicable safety policies.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.