Manager, Ocean Elite Solutions
 AIT Worldwide Logistics, INC. | |||||
parental leave, sick time, tuition reimbursement, 401(k)
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 United States, Illinois, Itasca | |||||
| 2 Pierce Place (Show on map) | |||||
 Sep 18, 2025 | |||||
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Manager, Ocean Elite Solutions
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Overview The Manager, Ocean Elite Solutions is responsible for identifying and executing opportunities to streamline and accelerate implementation processes through the creation of standardized documentation and best practices applicable across all Ocean Elite customers. In addition to internal coordination, the manager engages directly with customers and external providers to ensure operational excellence and alignment with client expectations. The Manager, Ocean Elite Solutions also supports the director in scaling Ocean Elite resources globally and serves as a delegate in their absence to maintain continuity and leadership. Responsibilities
Oversee origin activities including operational training, supplier onboarding, performance tracking through key performance indicators (KPIs), and the development and maintenance of standard operating procedures (SOPs).
Qualifications Education * Bachelor's Degree or equivalent work experience (Required) Experience * 5+ years freight forwarding experience (Required) and * 5+ years management of direct or indirect reports in a large scale operational organization (Required) Knowledge, Skills, and Abilities * Demonstrated proficiency in Infor Nexus, with specific experience in Logistics Service Provider (LSP) modules. High * Advanced competency in Windows OS and Microsoft Office applications (Excel, PowerPoint, Outlook, Teams). Medium * Ability to effectively use Excel for data analysis, reporting, and dashboard creation to support Ocean Elite performance metrics. Medium * Proficient use of CargoWise for shipment visibility, milestone tracking, and exception management. High * Maintenance of seamless integration between CargoWise and Infor Nexus platforms with the ability to identify and resolve data discrepancies between systems. High * Development and deployment of Ocean Elite dashboards and reports that provide actionable insights and show achievement of defined KPIs for origin activity, including supplier compliance, SOP adherence, and operational efficiency. Medium * Intermediate understanding of Electronic Data Interchange (EDI) protocols and workflows. High * Ability to translate business requirements into technical specifications and communicate effectively with IT and vendor teams. High * Ability to accurately execute new business implementations in a timely manner, including milestone setup, exception handling, and testing. High * Create standards and define measurable gains in system efficiency, data accuracy, or user satisfaction resulting from enhancements through process improvement initiatives launched and completed annually. High * Ability to successfully replicate Ocean Elite resources across global regions. Medium * Ability to serve as an effective stand-in for the Director, maintaining continuity in decision-making and strategic execution. Medium What AIT Can Offer You In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually. About AIT Worldwide AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218. | |||||