Supervisor - Clinic Float Pool

ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.

• Comprehensive Benefits:
  • Medical, Dental, and Vision coverage
  • 401(k) plan with employer match
  • Long-term and short-term disability
  • Employee Assistance Programs (EAP)
  • Paid Time Off (PTO)
  • Extended Medical Benefits (EMB)
  • Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

Location: 4050 W. Memorial Rd. , OKC 73120

Hours: Monday - Friday Days

The Supervisor is responsible for managing the daily operations of the Medical Assistant Float Pool, ensuring efficient workflows, high-quality patient care, and compliance with federal and state regulations. This role oversees staffing, scheduling, and resource allocation, while fostering professional development and cross-training opportunities for Medical Assistant staff. The Supervisor works closely with clinic leadership to support organizational goals and provide administrative assistance to Clinic Directors as needed.

Key Responsibilities:

• Direct daily operations of the Float Pool, including calendar and workflow management, to maintain smooth and efficient clinic coverage.
• Partner with clinic leadership to optimize staffing levels, coordinate cross-departmental support, and ensure appropriate resource allocation.
• Lead staff development initiatives, including cross-training, BLS/ACLS certification coordination, and monitoring of required training completion.
• Track and ensure compliance with Relias training for both new hires and current team members.
• Support organizational projects and initiatives that align with strategic goals and core values.
• Provide administrative support to Clinic Directors, including:
  • Reviewing presets for accounting
  • Scheduling and coordinating annual evaluations
  • Organizing and facilitating staff meetings
• Assist with recruitment by screening resumes, scheduling interviews, and participating in the selection process.
• Manage payroll-related functions such as timecard reviews, overtime monitoring, approvals, and attendance/PTO tracking.
  
  

Education: High school diploma or equivalent required. Associates or Bachelor's degree preferred.

Experience: Three (3) to five (5) years of work experience in the medical front office setting; Two (2) plus years of supervisory experience preferred; Multi-phone system; Knowledge of medical setting; Computer experience - Scheduling experience preferred.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

The Supervisor is responsible for managing the daily operations of the Medical Assistant Float Pool, ensuring efficient workflows, high-quality patient care, and compliance with federal and state regulations. This role oversees staffing, scheduling, and resource allocation, while fostering professional development and cross-training opportunities for Medical Assistant staff. The Supervisor works closely with clinic leadership to support organizational goals and provide administrative assistance to Clinic Directors as needed.

Key Responsibilities:

• Direct daily operations of the Float Pool, including calendar and workflow management, to maintain smooth and efficient clinic coverage.
• Partner with clinic leadership to optimize staffing levels, coordinate cross-departmental support, and ensure appropriate resource allocation.
• Lead staff development initiatives, including cross-training, BLS/ACLS certification coordination, and monitoring of required training completion.
• Track and ensure compliance with Relias training for both new hires and current team members.
• Support organizational projects and initiatives that align with strategic goals and core values.
• Provide administrative support to Clinic Directors, including:
  • Reviewing presets for accounting
  • Scheduling and coordinating annual evaluations
  • Organizing and facilitating staff meetings
• Assist with recruitment by screening resumes, scheduling interviews, and participating in the selection process.
• Manage payroll-related functions such as timecard reviews, overtime monitoring, approvals, and attendance/PTO tracking.
  
  

Education: High school diploma or equivalent required. Associates or Bachelor's degree preferred.

Experience: Three (3) to five (5) years of work experience in the medical front office setting; Two (2) plus years of supervisory experience preferred; Multi-phone system; Knowledge of medical setting; Computer experience - Scheduling experience preferred.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.