New

Customer Service Representative

Staffmark Group
$20.04-$20.04
paid time off, 401(k)
United States, Kentucky, Paris
Sep 18, 2025
Staffmark is partnering with our client to hire a direct hire Customer Service Representative in Winchester, KY. This opportunity is best suited for candidates who enjoy building connections, solving problems, and guiding customers through solutions with care and professionalism. Pay & Benefits Earn up to $20.04/hour Monthly bonus potential Full benefits package: medical, dental, vision, 401(k) match, paid time off, holidays, and paid training Schedule Monday-Friday \| 9 AM-6 PM \| Steady daytime hours On-site role; candidates must live within commuting distance of Winchester, KY Your Role As a Customer Service Representative, you will support customers by resolving account questions, updating information, and explaining available options. You'll serve as the first point of contact and provide respectful, solutions-oriented communication. Responsibilities Manage inbound/outbound calls with customers Provide clear guidance using scripts and procedures Verify account details and document interactions accurately Assist with payment arrangements or escalate cases when needed Support account reviews for special cases (bankruptcy, disability, garnishment) Qualifications High school diploma or GED1+ year of customer service or collections experience Strong verbal, written, and typing skills Detail-oriented and able to follow procedures closely Start your career with a company that values teamwork and customer care. Apply today and connect with a Staffmark recruiter! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors. By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark