This teammate is accountable for maintaining and developing existing relationships and managing investment portfolio performance. Assists with business development, including making business development calls to prospective clients, within the emerging investor market. In addition, provides support as it relates to account administration, maintenance, and recordkeeping for investment accounts. Independent judgment is required in order to plan, prioritize, and organize diverse workload. Work is frequently performed with limited direct supervision. The incumbent provides the highest quality of service to every customer. Essential Functions:
- Responsible for business development to further support the Emerging Investor Market's portfolio; assistance may include, but is not limited to:aiding in the development of marketing, business development and retention strategies for prospects and clients; calling on prospective and current clients to identify needs and/or enhancements, and to address any servicing issues; scheduling and coordinating client and prospect meetings, as needed; preparing and delivering client and participant investment presentations, as well as prospective client proposals, which may include facilitating risk assessments and addressing investment priorities; educating clients and prospects regarding asset allocation considerations and models that are available to achieve desired financial outcomes; and supporting the development of Emerging Investor Market products and/or services
- Aids in the client enrollment process, which may include any of the following: registering the client in selected allocation model and facilitating set up, transferral of assets, regular client communications, monitoring of account performance, tracking of client fees, and account maintenance
- Participates in client meetings no less than annually to evaluate account performance versus the client's financial goals
- Contributes to monitoring investment performance against established benchmarks
- Supports in running asset allocations and preparing customized reports for clients and prospects
- Serves on various Wealth Management committees as assigned
- Stays current with changes in laws and regulations affecting investment accounts, IRAs and asset allocation to ensure complete compliance with applicable laws and regulations
- Maintainscustomer relationships by displaying a "service oriented" attitude
Required Education, Experience and Skills:
- College degree in business, economics or finance preferred, or equivalent work/educational experience; must have a working knowledge of securities, mutual funds and managing model portfolios
- Minimum of 3 years of experience working with employee benefit plans, including any of the following: IRA's, investment models, retirement plans, or similar investment products
- Minimum of 3 years business development experience required Working knowledge of brokerage and/or investment operations
- Proven marketing, product development and business development skills
- Strong client relationship skills and excellent interpersonal skills, exhibiting a high degree of professionalism
- Excellent communication skills (written and verbal, including public speaking), with strong emphasis placed on responsiveness and customer service skills High degree of accuracy and attention to detail
- Experience with and good working knowledge of standard computer applications, including Microsoft Word and Excel; experience with financial planning software helpful
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