Housing Navigation Supervisor- 10644

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

* Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.

* Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.

* Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.

* Achieving excellence through continuous quality assurance, innovation and professional development.

* Using resources judiciously and effectively.

The Housing Navigator Supervisor supports the Housing Assistance Department (HAD) by supervising assigned Housing Navigators and ensuring proper coordination of housing opportunities for households across housing subsidy programs at CCH and its partners.

Additional Requirement

• Valid driver's license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.

Coalition Benefits

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We're proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.
The effective date for your benefits will be the first of the month following your date of hire.

Essential Job Functions

• Supervises Housing Navigator role ensuring that performance standards and metrics are being met for an overall positive and professional experience when engaging with Housing Assistance Department.
• Reads, understands and interprets United States Department of Housing and Urban Development (HUD) regulations for various programs, specifically PSH, MDCHC, HCV PBV, HCV, RRH, HSP, and other project-based and tenant-based subsidies.
• Consults regularly with supervisor regarding training needs, operational issues, and programmatic needs.
• Tracks and coordinates assigned Housing Assistance Department's tasks, projects, and programs.
• In collaboration with Housing Assistance Department leadership, recruits, hires, and trains new members of the Housing Navigation Division.
• Assists and collaborates with Program Manager to complete assigned staff performance reviews as necessary with all assigned direct reports.
• Assists and collaborates with Program Manager to ensure that direct reports comply with assigned training requirements.
• Conducts auditing, approvals, and in-field shadowing to ensure quality standards are being consistently met by Housing Navigators.
• Acts as a consultant for Housing Navigators to address complex case needs and collaborates with other resources to resolve those matters.
• Outreaches and engages program participants who are chronically homeless and disabled within the Denver Metro area within the scope of Housing Navigation.
• Performs other duties as assigned.

Qualifications Summary

• Knowledge of HUD rules and regulations.
• Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with underserved populations.
• Knowledge of HIPPA federal and state requirements.
• Skilled in negotiating and mediating, particularly in sensitive situations. Able to communicate effectively with diverse audiences.
• Able to pass automobile insurance carrier's motor vehicle record investigation and CBI.
Education and Work Experience
• Bachelor's degree in social service-related field preferred. 2-4 years of experience in human services or homeless services related field may be substituted for education.
• Prior experience working with HUD regulations and/or subsidized housing programs preferred.
• Prior experience working with people who are experiencing homelessness or who have come from homelessness preferred.

$31 - $32 an hour

DRIVING: Must have valid driver's license and clean driving record. X

Working Conditions

This position works in the office and in the community. Working conditions can vary based on weather and

partner agency office environments. When at CCH office working conditions climate controlled.

This job description is intended to describe the general nature of work performed. It is not intended to be a complete list of all responsibilities,

duties and skills required for employees performing this job. Furthermore, this job description does not establish a contract of employment. The

Coalition may change job descriptions at any time, with or without notice, as service needs require.

Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers and

selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital

status, sexual orientation, gender expression, pregnancy, health condition related to pregnancy, military status or any other applicable status protected by law.

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.