Student Counselor II

Ranked #46 in U.S. News & World Report's list of Best Public Colleges and Universities, Rutgers University-Camden is a diverse, research-intensive campus of approximately 6,100 students at the undergraduate, graduate, and doctoral levels and 1,100 faculty and staff members. Located in Camden, N.J., directly across the Delaware River from Philadelphia, the university is uniquely situated to serve the local community while achieving global reach. A U.S. Department of Education-designated Minority Serving Institution, the university thrives due to a supportive culture that helps students achieve their goals and fosters collaboration among employees. Rutgers-Camden is recognized as a national model for civically engaged urban universities and was selected by the Carnegie Foundation for the Advancement of Teaching for a Community Engagement classification. Washington Monthly magazine has ranked Rutgers University-Camden among its "Best Bang for the Buck" universities and best national research universities. Recently, Rutgers-Camden earned Carnegie classification as an R2 research university due to a high volume of internationally recognized research, creative output, and scholarly activity.

Rutgers University-Camden is seeking a Student Counselor II/Student Success Coach in the Division of Student Academic Success. The Student Success Coach ( SSC) Office offers an academic support, skill-building, and mentoring program for undergraduate students who are unaffiliated with other cohort groups on campus ( EOF, TRiO, Honor's College, International students). To promote a positive and successful learning experience and increase student retention, success, and completion, this office provides individual and group coaching, goal planning guidance, holistic support, student success workshops, and effective advocacy and referrals for problem resolution.

Under the supervision of the Assistant Director of Student Success and TRiO SSS, the Student Counselor/Success Coach ( SSC) serves as a primary point of contact for a caseload of assigned students and provides direct support services to participants with varying levels of academic and personal need. The SSC monitors progress toward degree completion, helps to identify, prevent, and alleviate barriers to success, assists in strengthening current skills, and ensures that personal and professional goals are established and attained. The SSC assists in planning and coordinating new student orientation, retention outreach and counseling, and summer transition programs. The SSC will utilize various methods, including appreciative advising methodology, positive psychology, and other coaching models to guide implementation of success strategies and initiatives to assist in the transition to/navigation of the university, and success throughout students' undergraduate career. Effective collaboration amongst a network of campus units (advising offices, Career Center, Center for Learning and Student Success, Dean of Students, Financial Aid, Student Involvement, Wellness Center, etc.) will be an integral part of the SSC responsibilities.

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.

Bachelor's degree or an equivalent combination of education and/or experience and a minimum of three years of experience in advising, coaching, or mentoring diverse groups of college students.

Master's degree in education, counseling, social work, or related field preferred. Experience using emerging technologies and social media to communicate to undergraduates preferred.

MS Office, internet, computer competency in reading and evaluating spreadsheets, databases, student information systems, and other computer-based platforms including EAB and Qualtrics. Incumbent may use social media tools to communicate with students and other constituents.