Insurance Claims Manager

Are your analytical and management skills top notch? The Pennsylvania Insurance Department is seeking an innovative and ambitions individual for the position of Insurance Claims Manager. In this critical leadership role, the incumbent will serve as Division Chief for the Underground Storage Tank Indemnification Fund (USTIF), administered by the PA Insurance Department as the primary, and often the only funding available to address contamination from underground storage tank systems. Apply today and take the next step in your professional career journey.

The Claims Manager position requires an understanding of the USTIF eligibility requirements, information that must be collected for claim approval, as well as procedures for challenging denial of coverage. Work involves managing internal claim evaluators, outside law firms, and oversight of claim administration provided by a consulting firm. USTIF's stakeholders include board members, distributors, tank owners, tank operators, certified tank individuals, the PA Department of Environmental Protection, and geologists. This position serves as the USTIF's area expert on claims handling procedures, develops and recommends claims handling policies, provides procedural interpretation of applicable regulations, and implements appropriate claim programs and projects. You will be expected to ensure all actions relating to claims handling are conducted in a timely and professional manner. You will have the opportunity to supervise Investigators/Claims Evaluators, support staff and contractors of the USTIF.

Other duties to include but not limited to:

• Overseeing the development and maintenance of a claims and procedures manual
• Overseeing the competitive bidding activities undertaken by the TPA and USTIF personnel
• Coordinating research, both internally and with outside counsel and experts
• Advising the Bureau Director of policy or precedent setting issues as appropriate

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, two days per week in office. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years as an Insurance Claims Evaluator 2; or
• Five years of professional experience in the evaluation and payment of claims in multiple lines of insurance and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.