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Position:
Principal Solution Architect
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Location:
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Grand Rapids, MI
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Job Id:
1240
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# of Openings:
1
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Principal Solution Architect | Grand Rapids, MI or Minneapolis, MN
As a Principal Solution Architect, you will engage with customers to understand their business drivers, assess application and service portfolios, and design reliable and cost-effective architectures. You will champion the solutioning process with a structured approach, partnering with customers, Sales, and other teams within Vervint. You will have conversations and host interviews with different stakeholders at various levels in customer organizations, such as:
- With a Business Leader about how technology can enable reaching their goals or pursue new opportunities.
- With an Enterprise Architect about building applications out of services, application security models, role-based access control or messaging patterns.
- With an IT Professional about application monitoring and continuous deployment.
- With a Developer about design and the code.
Additionally, this role will play a pivotal part in leading internal development efforts. You will lead teams focused on developing revised and new packaged offerings, ensuring these products meet market needs and align with Vervint's strategic objectives. This includes driving product development initiatives, refining existing offerings, and introducing new solutions that enhance Vervint's service portfolio. As the leader in internal product innovation, you will ensure cross-functional collaboration and product quality.
This role will work closely with Practice Leads, Program Managers, Client Services and other departments in their functional areas to ensure that customer requirements are thoroughly understood and reflected in solution offering development. The Principal Solution Architect will spend most of their day interacting with several customer stakeholders, including Developers, Team Leads, Engineering Directors, and CxOs.
Thinking ahead, seeing beyond, and building together
Vervint is a purpose-driven, global consultancy that is a digital catalyst, empowering people and organizations to thrive in the experience-driven world. Vervint offers cross-functional expertise and guidance that goes beyond great tech - believing technology, thoughtful strategy, and human creativity lead to real progress and transformation. With a human-focused approach, Vervint provides a roadmap for success inherent in design, empathy, and ingenuity. Our commitment to purposeful progress gives us a unique ability to thrive at the intersection of technology, strategy, and experience to create impactful solutions that are more than simply migrating, integrating, or building tech.
With offices in Michigan and Minnesota and employees across the globe, we put people at the heart of everything we do. Our values are part of what makes us different - for our employees, clients, and the communities in which we live and work. At Vervint, our purpose is progress, and we are out to improve lives by keeping humanity at the core of every solution.
What You'll Accomplish
Client Delivery:
- Anticipates, identifies, and mitigates risks, issues, and dependencies at a strategic level, ensuring solution architecture and implementation meet long-term business goals. Engages proactively with executive stakeholders to address potential roadblocks.
- Leads cross-functional teams, influencing and ensuring alignment across multiple business units and technical domains. Facilitates collaboration among senior leadership, engineering, and domain experts to ensure cohesive solution delivery.
Domain Competency:
- Architects enterprise-wide solutions that span multiple domains and industries, directing the design and development of scalable, integrated solutions. Delegates to Domain Architects and technical teams, ensuring overall solution quality and adherence to business objectives.
- Owns and champions the enterprise architecture, driving the architectural vision, principles, and standards. Ensures that all solutions align with broader enterprise strategies, technical roadmaps, and evolving industry best practices.
- Analyzes requirements and develop solution strategies, architectures, and roadmaps that address client needs and align with business goals and industry best practices.
- Leads the architectural strategy for integrating complex systems, applications, and data sources across diverse technology stacks. Ensures seamless interoperability and sets the direction for technical teams to implement robust integration solutions.
- Evaluates and selects cutting-edge technologies, frameworks, and platforms to address complex integration challenges. Defines architectural blueprints, ensuring solutions are future-proof, secure, and compliant with regulatory requirements.
Business Development/Pre-Sales:
- Owns solution architecture development during pre-sales, collaborating closely with Account Executives, Principal Architects, Pre-sales Architects, Enterprise Architects, as well as Practice Leads and Directors, and clients to define the scope, objectives, and success metrics of the solution. Leads the development of Statements of Work (SOWs) and task breakdowns by translating business needs into actionable outcomes.
- Acts as a key contributor to the sales strategy by presenting the architecture vision and value proposition to client executives, showcasing how technical solutions drive business transformation.
Practice Development:
- Develops and disseminates best practices and architectural frameworks within the organization. Regularly contributes to white papers, technical blogs, and external publications to solidify the firm's leadership in solution architecture.
- Establishes comprehensive architectural governance frameworks, ensuring all solutions adhere to internal standards, security protocols, and compliance regulations.
- Stays at the forefront of technological advancements and emerging trends, advocating for their strategic implementation within the organization. Spearheads initiatives to explore new technologies and methodologies that enhance service offerings.
- Actively participates in professional development activities, such as training, conferences, and certifications, to enhance your skills and capabilities.
People Management:
- Provides high-level guidance and leadership to cross-functional teams, keeping the overall vision and technical outcomes aligned with client goals. Shapes the direction of solution delivery from inception to completion.
- May play a technical project manager role alongside a project manager.
- Mentors and coaches team members of architectural concepts, design patterns, and best practices.
- Establishes an empowerment culture by coaching delivery teams to take full ownership of solution implementation. Engages deeply in the initial phases of projects and progressively transitions responsibilities to the team to foster self-sufficiency.
- Mentors others that are working toward a Solution Architect or Senior Solution Architect role.
Client Management:
- Collaborates with clients and stakeholders to understand their business needs, functional requirements, and technical constraints.
- Builds and nurtures long-term relationships with C-level client executives, providing thought leadership and advisory services on enterprise architecture, technology roadmaps, and organizational transformation.
- Serves as a strategic partner to clients, offering high-level coaching and consultancy on optimizing their technology ecosystems to meet evolving business goals. Facilitates key conversations between delivery teams and client stakeholders to ensure seamless communication and delivery success.
- Present solution designs and recommendations to clients, stakeholders, and project teams, effectively communicating technical concepts to both technical and non-technical audiences.
What You'll Bring:
The Principal Solution Architect role is a very technical role - you must be broadly competent across many areas of technology (infrastructure, security, DevOps, databases, application development, analytics) and deep in at least 2-3 of those areas. On the business side, the ability to connect technology with measurable business value is critical to a Principal Solution Architect's success.
- Significant expertise and experience in more than one domain, with a proven track record of designing and delivering complex solutions and software/technology sales or consulting. Familiarity in one or more other domains, to the extent to understand how to leverage them within solutions.
- Broad understanding of multiple domains and their integration into comprehensive solutions, with a focus on achieving business outcomes through technology.
- Experience working with several clients in setting an IT strategy to accomplish their stated business goals.
- Experience as an Engagement Architect on multiple cross-domain projects, with a strong track record of building and mentoring self-sustaining project teams.
- Experience building self-sustaining project teams that successfully carry on after your involvement has ended.
- Strong understanding of architecture principles, patterns, and methodologies, including enterprise architecture frameworks and cloud computing principles.
- Demonstrated experience in diagramming and documenting solution architecture.
- Excellent leadership, communication, and interpersonal skills, with the ability to influence and inspire others and build trusted relationships with clients and stakeholders at all levels.
- Familiarity with the "Trusted Advisor" model and experience applying it at multiple clients.
- Strong problem-solving and analytical skills, with the ability to think strategically and adapt to evolving business requirements and technical landscapes, with experience working with several clients in setting an IT strategy to accomplish their stated business goals.
- A mindset that is comfortable working at the intersection of technology and business.
- Significant experience building task breakdowns and contributing solution overviews, outcomes, and requirements/limitations for SOW's. Experience controlling risk in engagements through consistently aligning tasks with the SOW and building change orders for any change in scope.
- Experience mentoring teams on multiple engagements to deliver with quality and the intended outcomes.
- Relevant certifications (e.g. TOGAF, AWS Certified Solutions Architect Professional) are a plus.
Education/Experience:
- Bachelor's degree, or master's degree, in Computer Science, Engineering, or a similar field OR equivalent combination of education and work experience.
- At least 12 years of success in complex technical sales and deployment projects, architecture, design and implementation.
- At least 7 years of experience leading technical teams.
- At least 5 years of success in digital transformation roles.
You Belong. At Vervint, we embrace all facets of identity that make you - you. From race, gender identity, and veteran status to disabilities and more, your lived experiences enrich everyone around you. We know when we create an environment of safety and respect for individuals and their identities, we all do our best work. That is why we celebrate our diversity, foster equity, and champion inclusion within our company, the work we do, and our communities. As we work together, we commit to continuous growth, learning from our mistakes, and expanding on our caring culture to bring our values to life.
Vervint is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, familial status, membership or activity in a local human rights commission, status regarding public assistance or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.
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Vervint
Nov 03, 2025