Manager of Correspondent Lending Operations

Position Title: Manager of Correspondent Lending Operations

Business Unit: Mortgage Administration

Reports to: Correspondent Lending Manager

Position Overview:

This position is primarily responsible for the Correspondent Mortgage Production, Systems, Compliance, Salability and Operations areas. The incumbent oversees employees within these departments and is ultimately responsible for the services and profitability provided. Manage up to One billion dollars in new loans purchased through the Correspondent Lending channel. Oversight of loan processing, commitment lock desk, non-delegated underwriting, loan funding, and post-closing review.

Primary Responsibilities:

Monitors industry practices with regards to government regulations and investor salability guidelines. Monitors third-party origination (TPO) client performance through reporting mechanisms. Manages TPO channel and QC performance, initiates management responses, and provides feedback.

Develops programs and products within the boundaries set by the corporation and secondary markets. Reviews programs continuously for changes that effect new guidelines and salability review Quality Control findings to ensure quality is being performed.

Develop maintain a TPO platform specifically for wholesale clients to monitor pipeline, loan progress, rate lock status and condition satisfaction. Assign each correspondent personnel access rights based on individual responsibilities to FNB's mortgage platform.

Develops and maintains correspondent product guide, policies and procedures and updates as necessary to regulatory and industry guidelines. Develops and maintains audit checklists for secondary salability and implements and coaches staff and correspondent lending partners to revisions. Develops and builds reports for performance monitoring and scheduling.

Works closely with the Correspondent Lending Manager, Underwriting, Compliance, and Risk to ensure policies and procedures are developed in compliance with the corporation and regulatory guidelines.

Services as an internal sales representative to provide excellent customer service to TPO clients fielding a variety of customer inquiries from program guidelines, pricing, loan scenario questions and procedural questions.

Hires, coaches, instructs, and evaluates Correspondent Lending team and works closely with team members. Coaches team on new revisions to procedures and loan salability changes.

Assists the Correspondent Lending Manager with business development and approval of TPO clients. Prepare and present to the Correspondent Approval Committee comprehensive reviews of new clients including background checks, business practices, and financial analysis. Existing client monitoring with volume, QC, and delinquency performance metrics.

Communicate with Committee of any major changes.

Works closely with the Correspondent Lending Manager in client service, training, and marketing. Schedule training webinars with new and existing clients. Review any trends in QC reviews with clients. Ensure all loans are meeting salability in the secondary markets.

Contribute to continuous improvement of the department: Create and maintain pricing engine to increase accuracy and profitability with correspondent lending pricing. Explore technology options to streamline procedures.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

BA or BS

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

10

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent organizational, analytical and interpersonal skills

Excellent communication skills, both written and verbal

Detail-oriented

Ability to use general office equipment

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Basic Level

MS PowerPoint - Basic Level

Knowledge to explain trends, budgeting and staffing models and to use software such as Mortgage Bot, Uni-Form and Genesis

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.