Patient Service Specialist-Urology

Description

Clerical/Administrative Support
Req #: 55618

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

MaineHealth - Biddeford, ME
Schedule: Full-time, Monday-Friday, 8:00 am-4:30 pm
Location: 20 West Cole Road, Biddeford, ME 04005
Department: MaineHealth Urology - Biddeford
Remote Flexibility: Not available at this time

MaineHealth Urology in Biddeford is seeking a Patient Service Specialist (PSS) to join our dedicated and patient-centered team. In this vital role, you will serve as the first point of contact for patients-providing outstanding customer service, scheduling appointments, managing patient information, and supporting our providers in ensuring a smooth and positive experience for every individual who visits our office.

This position offers a consistent Monday-Friday schedule (8:00 am-4:30 pm) and the opportunity to work alongside a compassionate and experienced care team. The ideal candidate will bring at least six months of medical clerical experience and a passion for supporting patients in a fast-paced healthcare environment.

Our steady-paced urology practice includes 3 Physicians and 3 Advanced Practice Providers (APPs). We care for both male and female patients with a wide range of urologic conditions - from urinary incontinence to prostate cancer.
Our office prides itself on excellence in patient care, teamwork, and a supportive environment. We're located right next to the Eastern Trail in Biddeford - a perfect spot for a refreshing walk during lunch breaks. If you're interested in Urology and want to be part of a hardworking, friendly team, we'd love to have you apply!

• Consistent weekday schedule (no weekends or holidays)

• Supportive, team-oriented environment

• Opportunity to make a meaningful difference in patients' lives

• Convenient location near the Eastern Trail in Biddeford

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Six months of medical office experience required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

If you have questions about this role, please contact rebecca.rand@mainehealth.org