AVP Revenue Operations

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference

The Associate Vice President of Revenue Operations (AVP, RevOps) will serve as a strategic partner to CS&RM and the broader Commercial organization. This leader will be responsible for aligning revenue-generating functions, optimizing core processes, and deploying tools and insights that create operational efficiency, accelerate growth, and drive predictable performance.

The AVP will build, centralize, and lead the functions critical to modern revenue execution-including analytics, reporting, sales technology, enablement, training, internal communications, workforce management, and program management. This role is foundational to establishing a scalable, data-driven, and disciplined commercial operating model

What you'll be doing

Essential Management Responsibilities:

Manages and carries out the personnel actions for direct reports, including but not limited to hiring and scheduling; training and evaluating; coaching and managing performance; making salary, merit, or other compensation recommendations for team of direct reports; and making recommendations and/or taking corrective or disciplinary action as appropriate.

Essential Duties and Primary Responsibilities:

• Build and lead a unified Revenue Operations organization that brings together analytics, enablement, technology, and program management.
• Integrate existing and new capabilities into a single operating model that supports repeatable and scalable growth.
• Define standards, operating rhythms, and governance for forecasting, pipeline management, performance reporting, and GTM execution.
• Drive SFDC adherence, data hygiene, and full lifecycle CRM optimization across CS&RM.
• Lead the design, deployment, and execution of sales motions supporting key growth programs (Grow the Core, TAP, new value proposition, cross-sell, and renewal excellence).
• Ensure growth programs are supported by consistent workflows, sales stages, guided processes, and embedded sales tech (Gong, Outreach, Seismic).
• Partner closely with Product, Marketing, and Finance to ensure aligned prioritization, attribution, and performance management.
• Provide analytics, insights, and playbooks that drive adoption of consultative selling and value-based client engagement.
• Once core CS&RM capabilities are operationalized, extend RevOps support to additional Commercial teams (Enterprise, Broker, Partner, etc.) to unify processes and performance execution.
• Ensure seamless enablement, cross-functional coordination, and consistent execution across all revenue-facing teams.

Additional Duties and Responsibilities:

• Champion enterprise-level data integrity, tech stack integration, and GTM alignment.
• Other duties as assigned
• The AVP will own the following capabilities and their integration into a cohesive operating model: Analytics & Reporting: Pipeline analytics, forecasting, dashboards, performance reporting, attribution, and health metrics.
• Tools & Technology: SFDC development and governance, sales tech administration (Gong, Outreach, Seismic, ZoomInfo), and workflow automation.
• Program Management: Structure and governance for CS&RM initiatives, growth programs, cross-functional workstreams, and prioritization.
• Training & Enablement: Consultative selling training, onboarding, playbook creation, certification pathways, and ongoing development.
• Internal Communications: Message alignment, field communications, and change-management support.
• Workforce Management: Territory design, capacity modeling, headcount planning, role clarity, and productivity optimization.

What you will need to be successful

Education and Experience:

• Bachelor's degree in Business, Sales, Marketing, or a related field is required.
• 10+ years in Revenue Operations, Sales Operations, Commercial Strategy, or related
• Experience leading multi-disciplinary teams (analytics, enablement, tech, PMO).
• Proven ability to build and scale RevOps functions in complex B2B environments
• Deep expertise with Salesforce and modern sales technology ecosystems.
• Strong analytical background with experience designing dashboards, forecasting models, and performance frameworks.
• Demonstrated success driving adoption of process, tools, and operating rhythms.
• Exceptional cross-functional partnership skills; able to align Sales, Marketing, Product, and Finance.

Specialized Knowledge, Skills, and Abilities:

• Strategic Sales Leadership - Ability to set a vision, execute a sales strategy, and achieve ambitious revenue targets.
• Revenue Growth Focus - Deep expertise in scaling revenue, expanding market share, and optimizing sales processes.
• Team Leadership & Development - Strong ability to recruit, coach, and inspire a results-driven sales organization
• Data-Driven Decision-Making - Proficiency in sales analytics, forecasting, CRM platforms (e.g., Salesforce), and performance tracking

Physical/Mental Requirements and Demands:

• Work requires normal range of hearing, vision and verbal communication skills, with or without a reasonable accommodation.
• Must be able to use a telephone or headset equipment and operate a keyboard and other office equipment, with or without reasonable accommodation.
• Must be able to spend prolonged periods of each workday on the phone
• The ability to perform work at a computer station for 6-8+ hours a day and function in an environment with frequent interruptions is required.
• Must be able to lift and move material weighing up to 20 lbs
• May experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.

Travel Requirements:

#LI-Remote

This is a remote position.

The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range in addition to a full range of benefits including:

• Medical, dental, and vision
• HSA contribution and match
• Dependent care FSA match
• Uncapped paid time off
• Paid parental leave
• 401(k) match
• Personal and healthcare financial literacy programs
• Ongoing education& tuition assistance
• Gym and fitness reimbursement
• Wellness program incentives

HealthEquity has a vision that by2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

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At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

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