Pharmacy Technician II - MID

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The general pay scale for this position at MOH is $18.67 - $28.72 per hour. The actual hiring rate is dependent on many factors, including but not limited to prior work experience, education, job/position responsibilities, location, work performance, etc.

Under the supervision of a physician or pharmacist, provides in-office dispensing of oral drugs to oncology patients. This includes technical aspects of oral medication dispensing and delivery, record keeping, and inventory control, as well as assisting with patient financial assistance and patient monitoring.

Essential Duties and Responsibilities:

• Maintain accurate patient records, including demographics, current medication list, disease states list, allergy list, insurance information, and prescription information. Utilize pharmacy management system to screen for drug interactions.

• Process prescriptions and bill insurance for payment.

• Submit prior authorizations.

• Troubleshoot Medicare Part B verification requirements.

• Assist with applying for patient financial assistance through manufacturer or foundation programs for high-cost oral drugs.

• Act as a resource for other staff on dispensing oral drugs.

• Assist with ordering and ensuring that the most cost-effective drugs are ordered from vendors.

• Receive, verify, and process drug orders.

• Assist with drug recalls and expired or non-utilized drug returns.

• Prepare and label prescriptions and ensure they are checked for accuracy by a physician or pharmacist.

• Ensure prescriptions and paperwork are signed off by a physician or pharmacist.

• Obtain patient or patient representative signatures on all medications being dispensed.

• File and store prescription hardcopies.

• Maintain and file daily reports.

• Document all patient interactions in the EHR.

• Track and report monthly inventory in the pharmacy management system.

• Assist with patient monitoring activities, including prescription refills, prescription adherence, and prescription persistence.

• Interact with patients regarding prescription dispensing, financial assistance, and patient follow-up.

• Maintain the safety of the MID by adhering to infection-control procedures, policies, and regulations.

Minimum Qualifications:

• High School diploma or equivalent.

• Minimum of one year of experience in a retail pharmacy setting is required.

• Certified Pharmacy Technician certificate recommended unless required by state law.

Competencies:

• Technical and Functional Experience: Possesses up-to-date knowledge of the profession and industry; regarded as an expert in the technical/functional area; accesses and uses other expert resources when appropriate. Commitment to continuing education.

• Adaptability: Handles day-to-day work challenges confidently; willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.

• Sound Judgment: Makes timely, cost-effective, and sound decisions; makes decisions under conditions of uncertainty.

• Quality Commitment: Emphasizes the need to deliver quality services; defines standards for quality and evaluates products, processes, and services against those standards; manages quality and improves efficiencies.

• Customer Service: Possesses strong customer service, communication, and organizational skills; is detail-oriented and has the ability to problem-solve and troubleshoot.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Physical demands of this job typically require a full range of body motion, including manual finger dexterity and eye-hand coordination, and the ability to read and note appropriate measurements. Requires sitting/standing for extensive periods. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. While performing the job duties, the employee is regularly exposed to direct contact with patients with potential for exposure to toxic substances and chemotherapeutic agents.

Reporting Structure: Typically reports to a physician or a registered pharmacist. May report to another role depending on the practice's organizational structure.

Accreditation Standards:

• Ensure adherence to all relevant accreditation standards for pharmacy services.

• Maintain proper documentation and records in compliance with accreditation requirements.

• Participate in accreditation processes and continuous quality improvement activities.