New

Benefits Leave of Absence Manager - University of North Carolina at Charlotte

Another Source

remote work

United States, North Carolina, Charlotte

Dec 18, 2025

Benefits Leave of Absence Manager - University of North Carolina at Charlotte

ID

102262

Application Deadline

1/16/2026

Category

Human Resources

Company

University of North Carolina at Charlotte

Job Locations

US-NC-Charlotte

At a glance

UNC Charlotte is hiring!

Another Source is proud to partner with the University of North Carolina at Charlotte to recruit a Benefits Leave of Absence Manager-a leadership role overseeing leave and disability programs that support faculty and staff across campus.

This role manages two Benefits Consultants, serves as a strategic partner to the Benefits Director, and plays a key role in guiding employees through complex and sensitive leave situations-all while ensuring compliance and consistency. Plus, the position offers a hybrid schedule (remote 1 day/week after 90 days) and the stability of a respected UNC System institution.

If you're experienced in LOA administration, enjoy leading teams, and want to make a meaningful impact in higher education, this is a great opportunity to explore.

Charlotte, NC | Hybrid

Full-time, permanent

$75,321-$80,000

Description: What you'll be doing

Benefits Leave of Absence Manager

Another Source is partnering with the University of North Carolina at Charlotte to recruit a Benefits Leave of Absence (LOA) Manager to join the Human Resources team. This role oversees the administration of leave and disability programs for University faculty and staff, ensuring compliance with federal, state, and institutional regulations while delivering consistent, high-quality employee support.

The Benefits LOA Manager leads daily leave operations, supervises a team of two Benefits Consultants, and serves as a strategic partner to the Benefits Director. This position plays a critical role in managing complex and sensitive leave scenarios, balancing regulatory compliance with empathy and employee well-being.

Position Overview

The Benefits Leave of Absence Manager is responsible for managing the University's Leave of Absence programs, including policy oversight, case management, compliance monitoring, and cross-functional coordination. The position ensures accurate processing, regulatory adherence, and clear communication while supporting continuous improvement in leave administration practices.

This role has two direct reports (Benefits Consultants).

Key Responsibilities

Leave of Absence Operations

Oversee daily LOA operations, including case management, employee consultation, processing, and communication

Ensure consistent and compliant application of leave policies and procedures across the University
Collaborate with Payroll, Employee Relations, Legal, Workers' Compensation, and HR partners to resolve issues and advance initiatives
Maintain the Kronos LOA module, ensuring data integrity and timely transaction processing
Manage benefits billing for employees on leave and direct staff on required tracking and follow-up
Administer benefits related to employee or dependent deaths, bereavement leave, and community service leave
Monitor HR ticketing systems to ensure timely and accurate responses to LOA requests

Training, Leadership, and Strategic Support

Partner with the Benefits Director on strategic initiatives, policy development, documentation, and process improvements
Deliver training and presentations to employees and managers on leave and benefits programs
Provide backup support to the Benefits Director as needed
Offer guidance on complex benefit cases, interpreting policies and regulations with a solutions-focused approach

Compliance and Reporting

Monitor federal, state, and University regulatory requirements, including FMLA and HIPAA compliance
Manage assigned annual reporting requirements, including bereavement, parental, voluntary shared, and bonus leave reporting
Support Annual Personal Leave Offer and Leave Attestation processes

Supervision

Recruit, supervise, and evaluate a team of two Benefits Consultants
Establish performance goals, assign work, and monitor outcomes
Provide coaching, training, and professional development
Foster a collaborative, service-oriented team environment

Other Duties

Participate in benefits- or HR-related projects and initiatives as assigned

Minimum Qualifications

Bachelor's degree in public administration, human resources, business administration, or related field, and 5+ years of professional work experience in benefits administration, including LOA and compliance, or equivalent combination of education and experience administering benefit programs may be considered.
Strong knowledge of federal and state leave laws (i.e., FMLA).
Exceptional communication, facilitation, and interpersonal skills.
Proficiency in HRIS systems and advanced Excel skills, including vlookups, pivot tables, and data analysis.
Prior direct supervision/management experience and proven ability to manage sensitive situations with discretion and professionalism.

Preferred Qualifications

Proven leadership and project management skills.
Ability to excel in a fast-paced, highly regulated environment with multiple stakeholders, working independently when needed.
Public sector experience preferred.
Strong problem-solving and time-management abilities.

Schedule and Salary

Full-time, permanent position
Hybrid work schedule: eligible for remote work one day per week after 90 days of employment
Salary range: $75,321 - $80,000

UNC Charlotte Benefits Information

https://hr.charlotte.edu/benefits/benefits-overview/

Another Source partners with clients on a retained search basis and is committed to building inclusive candidate pools. Candidates are encouraged to apply even if they do not meet every listed qualification.

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