Human Resources Representative

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Human Resources Representative

Location(s): Los Angeles, CA

Position Summary
The HR Representative provides high-quality human resources support with a strong focus on customer service. This role serves as a subject matter expert in at least one HR functional area and supports faculty, staff, and administrators by responding to inquiries, interpreting policies, and ensuring accurate and timely resolution of HR-related requests.

• One (1) to three (3) years of demonstrated customer service experience in an internal HR, workforce administration (WFA), or benefits environment as a subject matter expert in at least one functional area, or an equivalent combination of education and experience.
• Working knowledge of PeopleSoft, ServiceNow, Visual Vault, and HR web-based applications.

Communication & Interpersonal Skills

• Exceptional writing skills with the ability to clearly, concisely, and logically articulate ideas using appropriate editorial style and grammatically correct language.
• Ability to translate technical information and concepts into easily understandable language for a diverse audience.
• Strong interpersonal skills to interact effectively and diplomatically with faculty, staff, administrators, and coworkers, and to establish and maintain cooperative working relationships.

Customer Service & Professional Skills

• Proven ability to deliver world-class customer service.
• Exceptional time management skills with the ability to set priorities that accurately reflect the relative importance of job responsibilities.
• Impeccable attention to detail and thoroughness in work product.
• Ability to maintain composure and productivity despite pressing deadlines, frequent interruptions, distractions, and competing priorities.
• Demonstrated judgment and discretion in handling confidential and sensitive information.
• Ability to stay current with constantly changing university systems, regulations, policies, and procedures.

Technical Skills

• Basic proficiency in Microsoft Word, Excel, and Outlook.

Physical Requirements

• Ability to sit for prolonged periods of time.
• Frequent use of fine motor skills, primarily computer keyboarding.
• Ability to occasionally lift up to 25 lbs.

Preferred/Institutional Knowledge

• Knowledge of large academic or healthcare institution personnel and payroll policies and procedures.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.