Practice Coordinator

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Practice Coordinator

Location(s): San Francisco, CA

Position Summary
The Practice Coordinator supports a high-volume specialty clinic by managing front desk and back-office administrative functions, including referrals, prior authorizations, work queues, and multi-provider scheduling. This role requires extensive hands-on Epic/APeX experience and the ability to thrive in a fast-paced, patient-facing environment.

• Front desk and back-office administrative support.
• High-volume prior authorizations and referral processing.
• Epic/APeX work queue (WQ) management.
• Multi-provider clinic scheduling and surgery scheduling.
• Patient communication via phone and in person.
• Coordination with clinical teams, providers, and external facilities.
• Pre- and post-visit administrative support as needed.

• Heavy prior authorization experience (daily, high volume).
• Hands-on Epic/APeX experience specifically with authorizations, referrals, and work queues.
• Specialty clinic experience (orthopedics strongly preferred; surgical, pain management, or similar specialties acceptable).
• Experience in high-volume environments (100+ calls/day or heavy work queues).
• Multi-provider scheduling and surgery scheduling exposure.
• Strong communication skills, attention to detail, and proven reliability.

• Experience within large health systems (e.g., UCSF, Stanford, Sutter, PAMF).
• Imaging authorization experience (MRI, CT, X-ray).
• Pre-operative coordination experience (labs, clearances, documentation).

• Highly organized with strong multitasking ability.
• Excellent verbal and written communication skills.
• Detail-oriented and dependable.
• Proficient in Epic/APeX and Microsoft Office Suite.
• Comfortable working in a fast-paced specialty clinic setting

• Approximately 30-50 patients per day

• College degree with 6 months of relevant experience, OR
• Minimum 2 years of healthcare administrative experience

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.