BUSINESS SUPPORT REP

The primary focus of a Business Development Support Representative (BDSR) is to support the Field Service Manager, Area Sales Manager, and sales staff. Handle add-on customer quotes, prospects for Business, especially in the arena of Mobile Up-fitting needs, and additional step throughout the process. The work environment is fast paced, requiring excellent customer service skills and the ability to handle multiple projects simultaneously where accuracy and attention to detail is critical.

Supervisory Responsibilities: N/A

Essential Duties and Responsibilities:

• Generate outbound business development sales calls to prospective customers
• Identify and resolve problems in a timely manner
• Answer any inbound Sales call and assist customers with their needs
• Manage orders with correct pricing and product availability
• Initiate sales and provide customers with quotes, offers new customers credit terms, and is the liaison between customers and company credit departments and sales teams
• Attends new product training as needed
• Develop and implement plans and strategies for quickly developing their Sales territory
• Articulate the value proposition of our products and services to convert prospects to customers
• Proven success in ability to close new business
• An understanding of radio concepts and a moderate understanding of general wireless technology
• Occasionally travel with other Sales Representatives on Sales calls
• Other duties as assigned

Required Experience:

• Business to business sales experience
• 1-2 years inside sales, customer service, telemarketing, or phone support experience
• Experience using Outlook, Excel, data base software, NetSuite is preferred
• Experience selling product or service over the phone
• Past experience in selling technical products is a plus

Education and/or Experience: One year certificate from college or technical school in sales/communication technology; or one to two years related experience and/or training; or equivalent combination of education and experience.