Billing Analyst

About the Team/Role

The COBRA Billing Analyst is responsible for processing COBRA and Direct Bill premium payments, auditing and reconciling carrier invoices and assisting with other operational responsibilities as assigned.

How you'll make an impact

• Must adhere to security policies

• Process and remit premium payments

• Serve as a contact for internal questions regarding remittance and reconciliation items

• Complete and resolve discrepancy reports and communicate the findings in a professional and timely manner

• Reconcile carrier invoices

• Research discrepancies and create acase to the appropriate team, providing detailed, accurate documentation

• Process refund checks

• Monitor emails in the team inbox and assign to the appropriate team member. Reply to emails as assigned in a timely manner.

• Monitor and complete team workflows

• Create and maintain customers' information in the accounting software

• Continually analyze current processes determining if they are effective, efficient and consider internal controls

• Identify efficiencies to ensure a smooth process. Communicate ideas and assist in the development of processes and procedures.

• Actively engage in all team, department and company meetings

• Communicate to the COBRA Billing Supervisor any needs, concerns or issues that arise

• Assist with any special projects as assigned

• All other duties as assigned

• Maintain policy according to HIPAA

Experience you'll bring

• Approach work in an organized and efficient manner

• Meet all deadlines and complete tasks accurately

• Bachelor's degree preferred